Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

July 25, 2018

The app is very useful. In addition the support team is very helpful, which enhances the experience even more!

Shopelevensix
United States
Almost 2 years using the app
June 26, 2020

This app is amazing. Not only does it do everything from reviews, to FAQs to wishlist to social sharing and more, but their customer and IT support is the best I've seen. No ask is too small and they give each one their full attention.
I had a problem integrating with another app which didn't have a pre-set integration and Growave worked at it and even reached out to the other developers until they got it working! Can't recommend this team highly enough.

BestLife4Pets
Canada
Almost 2 years using the app
November 23, 2021

We have just launched, but Growave has been integral in making our website as friendly to customers as possible. We're using the Reviews, Rewards, and Social login. So far out customers have loved it and the Growave team has been incredibly helpful in customizing everything to meet our needs. We will soon use the Instagram function as our product gets to the consumers, but overall I've loved the app. I won't know my returns on Growave for a month or so, but customer satisfaction seems to be boosted by it already, so as a new company, that's really helpful Rewards - really easy to customize and there are probably 30 pre-built options for rewarding, so really easy to use.
Reviews - also really easy to use and I integrated Klaviyo to take care of the emails and keep everything together. Other things - allows for color and font customization to fit your brand!

Swiff
United States
Almost 2 years using the app
Growave replied November 25, 2021

Greetings Swiff team!

Thank you for your lovely feedback! Aww, your words have melted our hearts 🥰. Words cannot express how happy we are to hear that both you and your users are happy with our app. It's our greatest reward ⭐.

We work tirelessly to improve all areas of our app and provide service, so your words and emphasis on features you loved make our work enjoyable. Thank you again for your love and support 💜!

January 10, 2019

Great customer service and great app. Has everything you need even with the basic package. One-stop shop to take you website to the next level.

MAAREE
United Kingdom
Almost 2 years using the app
May 15, 2020

I am taking advantage of the free 14 days trial and I am amazed. I had a great support from the beginning. They settled the app for me, migrated customers point from another app, they are always present and always helpful . The customers immediately noticed and appreciated the changes ( now they can have a wishlist, can log in from a social network etc) . I will for sure upgrade to a basic plan. So much happy. Does not exitate to try this app!

ChouChouJapan
Switzerland
Almost 2 years using the app
Growave replied May 21, 2020

Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :)

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!

January 21, 2020

such a nice team. customized my requests patiently, even if I was too peaky.
Very good service. definitely recommended. success growave!

een stip
Netherlands
Almost 2 years using the app
June 19, 2018

Good app, has lots of useful features. Kalys always helps quickly with any problems.

Mellow Cosmetics
Australia
Almost 2 years using the app
March 15, 2023

We absolutely love Growave! This app is a game-changer for our business. The loyalty program and reviews feature have helped us increase customer retention and boost our online reputation. The ability to offer rewards for social media sharing and referrals has also helped us expand our reach and attract new customers. The app is user-friendly and the customer support team is always there to help. We highly recommend Growave to any merchant looking to grow their business.

Magpiely
Bangladesh
Almost 2 years using the app
Growave replied March 15, 2023

Hi, Magpiely Team.

Thank you so much for your fantastic feedback ✨.

We are glad to know that our app is helping you in your business. This is our main goal, hence we are doing our best to help merchants like you prosper and develop.

Let us know if you need anything, we are always here for you 😊.

November 13, 2014

The people of social shop wave was very helpful helping me set of everything has been a great and will help grow my business thank you again.

GearWrench Street Team Dealer
United States
Almost 2 years using the app
August 3, 2020

Tattu and her team have been fantastic throughout my journey. They are extremely dedicated, very skilled at what they do and always deliver in a timely manner. Awesome App and even better team.

Trivoshop
United States
Almost 2 years using the app