Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

May 5, 2021

The app works great but its the customer service that is award winning. I have never worked with a team so responsive with such a can do attitude.
If you're not sure I'd say definitely give these guys a go and don't hesitate to reach out for questions, they do good work.

Quadrostyle
France
Over 1 year using the app
Growave replied May 7, 2021

'Ello there, the Quadrostyle team,

Warmest thanks for leaving this glowing review! 🌻 🌻

We're immensely grateful for your words. It's kindness like yours that inspires and helps us overcome any difficulties. Just as you bring effortless aesthetics to our lives, we will keep seamlessly support you from our end. 🌀 🌀 🌀

​Together we can do anything!

December 24, 2020

I started a free plan today, and the devs went above and beyond to customise the look of the wishlist button for me. I am so amazed at the service they provided, and I wasn't expecting them to even do it today because it is Christmas Eve, but they worked on it immediately and I could not be more impressed and grateful. I highly recommend it to everyone.

PLAYDATE STORE | SECONDHAND CLOTHING SINGAPORE
Singapore
Over 1 year using the app
Growave replied December 24, 2020

Season’s Greetings team at PLAYDATE STORE 🎅🏻

What can be a better gift for Christmas than this marvelous 5-star review at this magical season! We can never thank you enough for leaving such wonderful feedback and giving joy to our hearts!🎁

We are here to provide excellent service and it was nothing but a pleasure to fulfill your requirements. Thank you so much for choosing us.

We are so grateful to you for giving us an opportunity to wish you a Merry Christmas! May Christmas bring a joyful end to the year, and may our service bring fulfillment to you and your business in the coming year.🎉❤️

Edited November 6, 2018

I used this app to integrate my Etsy reviews onto my Shopify site--a huge help give real user feedback on my products. Reviews always add value and a level of trust when I'm shopping online so I was happy to integrate this into my shop. Customer service was top notch--quick responses to my questions and super helpful to get me setup. Highly recommend.

Joseph+Sue
United States
Over 1 year using the app
December 11, 2020

This app is amazing. It covers and unites all the main features needed for comunicating easily with our clients. Regarding customer service, they helped me with all of my requests, most of them in the same day. They are great

crossart.ro
Romania
Over 1 year using the app
Growave replied December 14, 2020

We are beyond grateful that you took the time to leave us this amazing review, Crossart.ro team! ✨

You are absolutely right, Growave unites all needed apps, like Reviews, Wishlists, Social Login and Loyalty & Rewards together in one platform, so it makes it easier to control each app from only one dashboard and communicate with your clients. 😍

We are so happy that you had a good experience with us. We always try to fulfill our customers’ requests in a timely manner and we are glad that our efforts resonated with you.

Thanks again. 💕

January 23, 2020

Great app and works well with what we have in mind for the website. What really stood out the most was the great customer service! They were prompt and very helpful when we had questions and concerns.

WOWBOX
Japan
Over 1 year using the app
February 21, 2020

This app was everything and more that I needed for my companies store to have a rewards point-based program. Great apps follows even better support, they are quick, responsive and helped work through every question I had. A+

Urth CBD
United States
Over 1 year using the app
April 19, 2016

The app does the job nicely, and allows social login, social sharing, discount codes for sharing or registering, etc. It works nicely.

The MOST important thing is that Support is amazing. And this is what determines how nicely something will work for you on the long run! The team is professional, quick in response time, and nice to deal with.

Boxandbuy
United Arab Emirates
Over 1 year using the app
November 13, 2017

1. Fast customization support.
2. Pay as you use
3. Low resources consumption
4. More to discover

A Lot Mall
Hong Kong SAR
Over 1 year using the app
Edited October 21, 2014

Anton and the team at SocialShopWave are great. We had a small problem with the app install and within a short period of time their support had us up and running in no time. Their follow up is superb! Great app, we like that it simplify's logging in and helps convert more potential customers. Highly recommend the SocialShopWave app.

Custom Fire Grates

Custom Fire Grates
United States
Over 1 year using the app
December 20, 2020

Best apps in Shopify!!! quick reply, good customer service, fast fix requirement by Dev team. Did use this app for 6 months, highly recommended.

Faeriesty
United States
Over 1 year using the app
Growave replied December 21, 2020

Greetings team at Faeriesty,

We can’t express how grateful we are for your words of support and acknowledgment. 🙏🏻

We truly appreciate your presence and we always make an effort to fulfill and reach our missions. Thank you endlessly for the trust you’ve placed in us so far, it was a pleasure serving you.

We are obliged to see you as a part of our family for 6 months and we hope that our cooperation will last for the next 600 years … 😉☺️