Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features such as loyalty programs, wishlists, and referral programs. It's praised for its user-friendly interface, seamless Shopify integration, and theme compatibility. The app is valued for its cost-effectiveness and responsive customer support that offers customization. It's reported to enhance revenue and customer engagement, with a translation feature beneficial for non-English speaking customers. Regular updates show a commitment to improvement and customer satisfaction.

April 15, 2021

Without a doubt one of the best apps on Shopify. The staff are extremely helpful with perfect communication. Honestly couldn't ask for more.

New Age Classics
United Kingdom
10 months using the app
Growave replied April 16, 2021

Hey team at New Age Classics 🤗,

We are sending our immense gratitude for taking your time and leaving invaluable feedback.

Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you🥳.

Special thanks for emphasizing our service, we always go the extra mile just to make our beloved customers happy❤️.

January 27, 2022

Just worked with Alex who helped me solve a number of issues. He was stellar and incredibly helpful and friendly. Growave has great support as others have noted. One thing is that -- the fantastic value they provide aside -- the Rewards customization and design is sorely lacking and poorly designed. After seeing Yotpo and other loyalty program VIP rewards and related design pages, I'm hesitant to launch with the current Growave look and feel for Rewards. It's not bespoke at all -- and their PageFly integration doesn't extend to Rewards I can have someone code to customize, but that runs risks, of course. But I may go that route as I need something that looks and feels at least someone bespoke and brand customized. I'm definitely using them for all their other apps, and I rate the "5 Stars" for those. And again, their support is outstanding. Fantastic team!

Grinning Cat Books
United States
10 months using the app
Growave replied January 28, 2022

Dear team atGrinning Cat Books,

Thank you so much for leaving us a review, it`s much appreciated✨

We are glad to hear that our customer support team in the person of Alex has helped you so you are satisfied and enjoying it. This is our main and the only priority that our customers are happy and satisfied with our app and customer support services too💖

Your feedback is really appreciated and we do acknowledge that there is always room for improvements and whole our team at Growave constantly doing their best to improve our app, its features, and design as well. However it takes time and definitely, we will keep improving the app, and feedback like yours is indeed important to us, it helps and motivates us to provide the best features and support that our merchants deserve🌞

Regards,
Growave Team😇

November 11, 2020

We've tried different Instashop and reviews apps but Growave has combined these multiple apps in one simple and cost-effective solution, providing us fantastic support which is extremely helpful, fast, and efficient. Highly recommended.

Dan Henry Watches
Hong Kong SAR
10 months using the app
Growave replied November 12, 2020

The team here at Growave is thrilled to receive such a great rating from you, Dan Henry Watches! 😇

It’s so pleasing to know that you like how Growave has combined multiple apps in one, cause that’s exactly what we’ve always strived for - to provide a simple and cost-effective solution to shop-owners. It makes us happy when we see how the hard work is paying off and our customers are enjoying Growave.

You deserve all the fantastic and helpful support you’ve received. It was a pleasure for our support team to work with your company! We absolutely love your classy store and how our widgets are fitting it now. 😍

We are beyond thankful for your review and recommendation, but mostly, for having you as one of our customers.

All the best and take care. ❤️

September 12, 2019

Very friendly and prompt customer service. This is a great app! I can tell we will be sticking with this.

Crazy Collectibles
United States
10 months using the app
August 12, 2020

The service of this company is amazing.
They help you setup everything you want and the customer service is so good.
The app itself is extraordany. It does everything you need from reward program to reviews automation and more!
Would recommend this app to every shop!

Ginsonline
Belgium
10 months using the app
August 16, 2022

Great app and great customer service! Tina and Alex are always there to help Very user-friendly app!

BKIND
Canada
10 months using the app
Growave replied August 18, 2022

Hi, the team of BKIND!

We are so grateful for your kind words. Thanks for sharing your review with us and other Shopify users 🥰!

We’ll pass along your warm words to Tina and Alex 🤗!

Happy Growaving✌!

Edited May 24, 2016

Outstanding customer service and seamless integration. I couldn't be happier with the ease of installation and features.

Olive Yew
United States
10 months using the app
May 29, 2023

Customer support is very helpful and patient. They will fix your requests accordingly. Appreciate!!!

Cotteahk
Hong Kong SAR
9 months using the app
Growave replied May 29, 2023

Hey, the team at Cotteahk!

Thank you so much for sharing your feedback and rating as 5 stars app.🙌
We love what we do and will continue to serve you at a high standard level. 💖

Stay with us and enjoy Growave! ✨

March 11, 2022

Used this app for almost a couple of years, it works great, it's fantastic social proof, support is awesome and very fast.

Pawlie
Australia
10 months using the app
Growave replied March 13, 2022

Hi Pawlie Team🌞,

It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off!🥰

And it is not every day that we receive feedback like yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide to our beloved customers. We sincerely thank you for taking the time to share your thoughts with us🤞😇

Cheers,
All the staff at Growave💙

June 12, 2023

Fantastic app, great price and above all, unmatched customer support. Janat was very helpful! Thank you!

Cazza Petite & Zacks
Canada
9 months using the app
Growave replied June 12, 2023

Dear Cazza Petite & Zacks team,

Thank you for your kind words and for supporting our product. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 💖

Janat,
Growave Support team.