Growave: Loyalty & Wishlist + , 2,053 reviews

It is one of the best experiences we have online. The socialshop wave team is very nice and fast. They could easily solve our problems in a very short time. The app itself is powerful plus an helpful team - we have got a lot more than what we expected. Superb experience!

I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!

We've been using this app for more than a year and can't be more pleased with the product and service. The value is fantastic (it has saved us literally hundreds upon hundreds of dollars) and not only that, if there are ever any issues, their team is quick to resolve them. It does look like some of the UI has been refreshed and it would be great to receive those updates. We receive notice about these updates, but they're not implemented on our shop. Other than that, we highly recommend this app. The value and service is impeccable.

Very good app, no problems by far and surely would recommend to others. Very Important - Customer service on a level we would expect to be... Pleasure to deal with Tina today www.PierreFrancis.co.uk

you are attracted by the fact that you can have a great experience with all these features in an integrated package. Also, the service quality of the support is very good. It is fast, accurate, and responsible. Assuming, this is the best solution!

By far, this is one of the best apps I've added to my store. I love all the social features; how it shows what shoppers are doing. Makes my store look super busy. Plus, other incentives like getting customers to share your store with friends, reviews, and so much more. It really is everything in one! It's a must have!

Customer support is very good! I'd try only Wishlist and I like it! In the next days I will try other app. Thank you

This app has opened the door to a lot of new possibilities for my business. We have a rapidly growing membership base and also able to collect reviews by giving the members a good incentive. The support team is also always super supportive and very fast to respond!

The support for this app is fantastic! We have been using the app for about 2 months and are so happy with the functionality as well as the support staff. They respond quickly and have been able to customize quickly as well. Alice is a rockstar!!

Growave is a wonderful app. We have been using various aspects of the app and yet what I am really happy about is the customer service they provide. Excellent!