Reviews (150)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its precise and comprehensive conversion tracking, enhancing ad marketing and analytics. It supports server-side tracking, integrates smoothly with Google Tag Manager, Google Analytics, and Facebook, and offers customizable event tracking and real-time previews. Its near 100% tracking accuracy and responsive, knowledgeable support team are frequently highlighted, along with valuable educational resources that help optimize data management and campaign performance.

Edited February 12, 2020

Very good app, very good customer support, i love it. Thank You for your help.
www.gabonijewelers.com

Gaboni Jewelers
United States
11 months using the app
February 2, 2021

The dashboard is user friendly & extensive. Theiream did a phenomenal job implementing the software.

Clad & Cloth
United States
11 months using the app
May 25, 2023

Elevar is better than it's ever been. We've used them since 2020, and they are constantly getting better. The data layer they work with provides the best data that you get out of your store.

Best Bottom Diapers
United States
10 months using the app
April 6, 2021

Ok guys...13 years in E commerce...the firs time someone configured everything in the proper way. Now im recieving perfect data's that are the base to manage an e commerce in the right way.
Ye it cost some money...but without this you can't go nowhere.
MArio and Amanda off support made all the job...i didnt do anything since i dont understand not even the meaning of the word "tag"...
Cheer guys and thank you so much

Alla Violetta Boutique
Italy
10 months using the app
July 30, 2019

Great app, excellent customer service ! Brad is very helpful, always giving great explanations and solutions ! You won't regret !

Lozeau
Canada
10 months using the app
November 12, 2020

Awesome!! Have been struggling for years bring together all of our tracking separately in Google Analytics, GTM, Google Ads (Search/Shopping/Display), Facebook, Pinterest etc and have finally found an App that makes it all work. In 10 years of ecommerce haven't experienced this level of quality support. Thanks team.

Byron Bay Beach Life
Australia
10 months using the app
December 2, 2021

I used Elevar for a while now, it's super easy to use and very helpful. The support is super fast to reply and always happy to help.

Inoui Editions France
France
10 months using the app
March 24, 2020

Great app that provides a custom solution for your tag/tracking needs. Really responsive and efficient support provided from the Elevar team as well. Thanks so much for your help!

Ask and Embla Store
United States
10 months using the app
Elevar replied April 19, 2020

Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else.

Sincerely,

Elevar Team

August 6, 2023

Elevar is a game-changer for D2C brands on Shopify. As an e-commerce owner, accurate conversion tracking is paramount, and Elevar consistently delivers with an impressive 99% accuracy. The platform's seamless integration with major marketing channels ensures every conversion is tracked and attributed correctly. Their server-side tracking feature, which guarantees near-perfect data accuracy, is a testament to their commitment to excellence in today's digital landscape. I'd like to extend a special thanks to Vishal, the Head of Implementation & Services, for his outstanding support and expertise throughout our journey with Elevar. His dedication and professionalism have been instrumental in optimizing our tracking setup.

Prime HODL
United States
10 months using the app
Edited November 24, 2020

THIS IS AN UPDATED REVIEW. We have to admit that in the beginning, we struggled a bit with the app. However, the support that we got with the app from the team is phenomenal! Within an hour we got a video call with the team and they took all the time to explain everything to us and run us through the different options and how to make the best of it. To be honest they actually went out of their way to help us and get us up and running in the best possible way. It is service like this that makes Shopify a fantastic platform with true eCommerce professionals! Thanks, Brad for all your patience and support. We truly appreciate it.

Crocs South Africa
South Africa
9 months using the app
Elevar replied November 18, 2020

Hi Michael - Brad from Elevar here. I am very sorry for the frustrating onboarding experience you had in getting setup. Here is how I want to make it right:

1) I've already personally responded to your ticket with a Vidyard video walk-through and have offered a 1:1 screenshare to get things sorted today

2) I've offered a full refund - no questions asked

3) If you are still interested in Elevar for sitewide tag management then we'll review your GTM account setup at no charge to ensure your foundation is set up accurately

Thx again for giving Elevar a try and I look forward to making things right.