Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its server-side tracking capabilities, which significantly improve digital ad performance. They appreciate the accurate data it provides, aiding in better business decisions. Features like a user-friendly interface, customizable setup, and real-time event previews are also praised. The support team is often commended for their exceptional service and responsiveness. The app has been transformative for direct-to-consumer brands, offering precise conversion tracking and easy integration with major marketing channels. Some merchants have reported an increase in their return on ad spend after using the app. The clear and comprehensive onboarding process and the helpful knowledge base are also appreciated.

February 2, 2021

The dashboard is user friendly & extensive. Theiream did a phenomenal job implementing the software.

Clad & Cloth
United States
11 months using the app
April 6, 2021

Ok guys...13 years in E commerce...the firs time someone configured everything in the proper way. Now im recieving perfect data's that are the base to manage an e commerce in the right way.
Ye it cost some money...but without this you can't go nowhere.
MArio and Amanda off support made all the job...i didnt do anything since i dont understand not even the meaning of the word "tag"...
Cheer guys and thank you so much

Alla Violetta Boutique
Italy
10 months using the app
July 30, 2019

Great app, excellent customer service ! Brad is very helpful, always giving great explanations and solutions ! You won't regret !

Lozeau
Canada
10 months using the app
November 12, 2020

Awesome!! Have been struggling for years bring together all of our tracking separately in Google Analytics, GTM, Google Ads (Search/Shopping/Display), Facebook, Pinterest etc and have finally found an App that makes it all work. In 10 years of ecommerce haven't experienced this level of quality support. Thanks team.

Byron Bay Beach Life
Australia
10 months using the app
December 2, 2021

I used Elevar for a while now, it's super easy to use and very helpful. The support is super fast to reply and always happy to help.

Inoui Editions France
France
10 months using the app
March 24, 2020

Great app that provides a custom solution for your tag/tracking needs. Really responsive and efficient support provided from the Elevar team as well. Thanks so much for your help!

Ask and Embla Store
United States
10 months using the app
Elevar replied April 19, 2020

Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else.

Sincerely,

Elevar Team

September 20, 2022

Dana at Elevar is an absolute superstar. Always happy to go above and beyond. I can't recommend Dana and Elevar highly enough!

DROPGUYS
United States
9 months using the app
Edited November 24, 2020

THIS IS AN UPDATED REVIEW. We have to admit that in the beginning, we struggled a bit with the app. However, the support that we got with the app from the team is phenomenal! Within an hour we got a video call with the team and they took all the time to explain everything to us and run us through the different options and how to make the best of it. To be honest they actually went out of their way to help us and get us up and running in the best possible way. It is service like this that makes Shopify a fantastic platform with true eCommerce professionals! Thanks, Brad for all your patience and support. We truly appreciate it.

Crocs South Africa
South Africa
9 months using the app
Elevar replied November 18, 2020

Hi Michael - Brad from Elevar here. I am very sorry for the frustrating onboarding experience you had in getting setup. Here is how I want to make it right:

1) I've already personally responded to your ticket with a Vidyard video walk-through and have offered a 1:1 screenshare to get things sorted today

2) I've offered a full refund - no questions asked

3) If you are still interested in Elevar for sitewide tag management then we'll review your GTM account setup at no charge to ensure your foundation is set up accurately

Thx again for giving Elevar a try and I look forward to making things right.

June 20, 2022

Setting up Elevar has been a great experience thanks to Mario's excellent help. Our analytics data had a few holes and Mario helped us implement Elevar's server-side tracking and set up GA4 too. Cheers!

Empire Skate NZ
New Zealand
8 months using the app
May 23, 2022

I leave 5 stars only because there is an Elevar Lead Specialist called Mario. He is an amazing person and basically, he solved everything for you!!! Do not panic if you do not have any technicians. This guy can help you set up everything. I love what we have right now.Thank you Elevar, Thank you Mario!

PopFun
United States
8 months using the app