Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

November 25, 2020

Using HelpCenter is the right decision for a super FAQ page. I like the look and feel as well as the customer support. I would recommend it!

Kamedi GmbH
Germany
About 2 years using the app
January 7, 2021

Very good! Easy to use and great design. It's important for us to be able to show our website visitors answers to their questions to increase our conversion rate.

CleanSea
Sweden
About 2 years using the app
March 7, 2022

Love this app to create a FAQ page for my website. Its easy, smooth, and seamless and perfect for startups

Baddie All Night
United States
About 2 years using the app
October 25, 2016

easy to use, nice and clean alternative to a standard page.

Wessonco
United States
About 2 years using the app
June 27, 2017

Outstanding app, really happy I found it!

Reclaiming Zen
United Kingdom
About 2 years using the app
February 4, 2017

This is excellent. What I like is, it doesn't place any company logo and ask to purchase Pro version in order to remove it.

Graciousme
India
About 2 years using the app
May 2, 2023

Plataforma simple pero funcional. Destacaría el servicio de atención al cliente, muy rápida y eficiente.

Securfix
Spain
About 2 years using the app
Shark Byte, Inc replied May 2, 2023

Hello Securfix Team!
Thank you for your wonderful feedback, we do appreciate it :)
Our Team is always here to help, so I hope your journey with our app will be joyful.

Best regards,
Hepcenter Team.

Edited September 20, 2016

A great FREE addition to your website! The best app I think I've installed! Great job Oberlo!

Warranty Killer
United States
About 2 years using the app
January 28, 2022

Very happy with the app and their customer service. I would use this on any other future sites i create also.

Stream To Your Car
United States
About 2 years using the app
November 13, 2016

It is very good app!!!! i love it so much

Ta Tha Tabrand
Thailand
About 2 years using the app