Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Awsome, realy helps a lot, Thank you
I use the application to make my FAQ more professional and it is very easy to use and configure, I am very satisfied
Definitely a must for all websites! I am SO happy I decided to install this app as it makes my website so much more professional. I needed some help in increasing my font size so I contacted the support team, Marius fixed it straight away for me, I didn't have to do a thing! Highly recommend this for all!
Es muy intuitiva está aplicación para las preguntas frecuentes, además de que tiene ejemplos como demostración de lo que puedes incluir y demás.
FEEDBACK: I wish i could create more than 1 FAQ page.
Perfect for FAQ. Very clean. and looks great on website
Awesome support team for quick fixes, and really clean, easy-to-use page for the website! Great app.
Thank You for all your Help !!!
Outstanding value and great support. Makes it very easy to create an easy to navigate help center. Has already cut down on our customer service calls. Super quick to give help with styling if needed, My only gripe is that I wish I could create multiple "help centers" as it would be perfect for putting FAQ's on product pages specific only to that product. The SEO benefits would be nice as well.
Hello ShootingTargets7,
Thank you very much for positive review and valuable feedback - it's really important for HelpCenter team! Regarding SEO benefits - please navigate to Help Center app's preferences, FAQ => Settings tab. Down bellow there is "SEO" settings part with several options. Maybe it will be valuable for your store's FAQ SEO?
If you have any questions or need help - please let us know via support@eoscity.com and we'll be more than glad to help!
Have a great day -
Help Center team
We have been using this app since we launched our Shopify store almost a year ago. The app is very easy to use and creates a nice, clean, easy to follow FAQ page. The customer support is amazing with fast turn around and assistance.
Using HelpCenter is the right decision for a super FAQ page. I like the look and feel as well as the customer support. I would recommend it!