Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

February 25, 2020

Good customer support. We have installed this app on three websites. We liked it. We recommend this app.

Big Travel Store USA
United States
Almost 2 years using the app
Edited February 6, 2019

HelpCenter is a fantastic FAQ page that is actually FREE! Marius has provided a great App that can be configured to your specifications with a little bit of CSS.

The FAQ page is better than most paid Apps without any customization. The setup is easy and intuitive, and if you have any questions, Marius responds to an email. I highly recommend this App!

PeterPerrinoPhotography.com
United States
Almost 2 years using the app
July 22, 2017

Works very well. And it's super, super helpful. Thanks

Pat Wish
United States
Almost 2 years using the app
Edited July 27, 2017

Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app.

We've fully implemented on our Shopify App project www.sellersmith.com

Sellersmith
Vietnam
Almost 2 years using the app
August 10, 2018

Nice app, very easy to use. support is also great. Check it out at www.straightfromthefarm.com

Sftf
United States
Almost 2 years using the app
November 2, 2018

This app really helped improve our FAQ page, which was earlier just full of too much information. Now it's organised and easy for customers to navigate. :)

Arture
India
Almost 2 years using the app
May 14, 2017

Great app - www.thehippiehouse.com.au

Gmarley
Australia
Almost 2 years using the app
December 22, 2020

I've just downloaded the free version of the app. It is very clearly laid out and easy to use. All elements are easily customisable to fit my store's theme. I'm trying to keep my costs low before launch, but this is one app which I may upgrade right away. The added benefits of extra categories, and social chat are very appealing....and the upgrade price is very reasonable!. Thank you for this app.

Jontong Ink
United Kingdom
Almost 2 years using the app
July 1, 2019

Very nice and useful application. Easy to install and configure. Fast customer support. They replied my question in 15 minutes. Thanks for your efforts.

Yeşeren Kalem
Türkiye
Almost 2 years using the app
September 26, 2018

This is the best App I've used so far. I still can't believe it is free. It was very easy to setup. When I dowloaded it I was trying to put it on my main menu so I emailed support, even though they got back to me very fast, I figured it out before they get back to me. Just to tell you how easy it is to figure out. Thank you for this App.

iramdesigns
United States
Almost 2 years using the app