Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

June 23, 2017

Makes it easy to quickly set up a FAQ page. Good stuff

Findoutshop
United Kingdom
7 months using the app
November 11, 2018

HelpCenter is probably one of the best apps for generating your FAQ page.
I've been using it since Day 1, and I really like how it behaves.
It doesn't give you much ability of customizing it, but if you are good a bit with CSS, you can figure your way around it.

Drop a look at my Frequently Asked Questions (FAQs) page for ideas for your next FAQ page:
https://www.mobimax.eu/community/faq

Mobimax EU
Bulgaria
7 months using the app
June 30, 2020

So far it's good and does what it says. Interface could be updated and prettier to look at. Continuing to use until it does not accomplish what I need.

MiMO Products, LLC
United States
7 months using the app
August 8, 2017

Really easy to use and a great setup.

Only constructive criticism is that I wish you could re-order the main subjects. On my last update you could still only re-order the sub-sections, and any new main sections you have to add to the end.

RARR Sportswear
www.rarr.com

Rarr
United States
7 months using the app
May 29, 2019

Easy to make a FAQ page. The only thing it's missing is the meta description. It would get 5 stars otherwise

Pawsitive Tags
Ireland
7 months using the app
Edited March 28, 2020

Good design of the FAQ and the app is easy to use. Simple and sufficient results. Exactly what I needed. I strongly recommend the app

MME AUTHENTIQUE
France
6 months using the app
July 7, 2017

Easy to use. Just get ready your Q & A for FAQ and you're set to go.

Creativeshopaholic
Singapore
6 months using the app
February 18, 2017

The Help Centre is a great app and very easy to use. Will recommend to friends..

West Coast Eventshed
South Africa
6 months using the app
November 3, 2020

J'ai utilisé cette application pour m'aider avec la FAQ, Facile à paramétrer et à mettre en place. Je recommande.

Myrnah
France
5 months using the app
December 22, 2015

A lovely lovely app...much needed and was on a look out for something like this for over 4 months now. Finally, we have it and its free. Hope it stays free forever :)
Great stuff team!! Would love to be able to reposition categories and an option of showing only the key categories on the page, currently with more than 25 FAQS the page gets longer and longer. However, I am sure these things will be fixed sooner than we can think.

The Vintage Cart
Malaysia
5 months using the app