Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

February 27, 2019

Great app and easy to use. I had a little problem with the compability of my theme but the support team had a quick solution and now everything is perfect.

OF ANGELS AND DEMONS
Germany
5 months using the app
June 7, 2019

Great app, made getting a FAQ's page together very easy and easy to find a nice looking layout. Thank you

www.gizmozes.com
United States
5 months using the app
August 3, 2021

Perfect app for FAQ pages... it is very easy to use and configure. The customer support team is very helpful. I highly advise using this app.

Silkypel
Jordan
5 months using the app
December 25, 2021

Nice!ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ

Küchenhelferi
Germany
5 months using the app
April 13, 2017

This is a Great app. Easy to work with and implement. We recommend it.

Welovepetssweden
Sweden
5 months using the app
December 30, 2016

Simple, efficient and time saving. I would recommend this to everyone.

Lampoo
Serbia
5 months using the app
March 20, 2019

very easy to use and simple! however, the font is too large, if its abit smaller then its perfect!

Floweria
Malaysia
5 months using the app
Shark Byte, Inc replied March 21, 2019

Hello, Floweria,

Thank you so much for using Help Center app and for inspiring review! FAQ page fonts are usually taken from shop's theme. But if some adjustments are needed - please contact our support "support@eoscity.com", and we'll be glad to help you with this issue.

Have a wonderful day!

April 27, 2020

I love it. Very easy to use and so on point. It provided the relevant and important information that I need. Thank you.

DestinyMC
Nigeria
5 months using the app
June 17, 2019

It is a very functional app to help with writing your FAQ section 'Quickly'!

As soon as you link it to your store, instead of writing a FAQ "by hand" through the Page screen, this app can literally "do it for you"--pre-formatted, perfectly sectionalized, and all. Once you type and save, it's updated on your store nice and easy! Highly recommend Help Center for your stores.

Firepits and Selbat USA
United States
5 months using the app
August 9, 2019

Great app, it helps you build a professional help center/FAQs page with expandable menus and everything looks just amazing. Thank you!

Offer Smile
United Kingdom
5 months using the app