Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

Edited June 13, 2017

Ugly interface but easy to use.

Azfitnessequipment
United Kingdom
Over 1 year using the app
November 20, 2016

Great app, does what it says and i like the overall appearance. It was a little confusing to start with as to how to get the layout to work like we wanted it to but now that its set up it works great!

Penningtonsconfectionery
United Kingdom
Over 1 year using the app
March 11, 2022

I used this app for FAQ I love it it's super easy and sets you up with 90% of the fill in highly rec

Royalty Living's
United States
11 months using the app
December 23, 2016

Beautiful Looks, Easy to Use ! Recommended !!!

Pro Vegan
Israel
Over 1 year using the app
October 13, 2016

I am just getting my FAQ set up and I like it so far. I already had my FAQ on my site but they were in a page format but this is so much better because it looks more professional and a quicker way to help the customer. I recommend this app.

Unique Deal S
United States
Over 1 year using the app
Edited August 3, 2020

Imprescindible, una de los mejores pluggins para realizar tareas de soporte a los usuarios. Su uso es bastante cómodo y sencillo aunque todo el contenido está en inglés y tienes que realizar algunas traducciones manualmente.

Palmeñas
Spain
About 1 year using the app
September 16, 2017

Great app - really easy to add to the store. It would be great if there were more customisation options for the format.

If I could give 4.5 I would. See it on our store hfhops.co.uk

Hf Hops
United Kingdom
About 1 year using the app
May 26, 2022

gut aber etwas teuergggggggggggggggggggggggggggggggggggggggggdddddddddddddddbbbbbbbbbbbb,,,,,,,,,,,,

WhatTheChef?!
Germany
9 months using the app
October 31, 2018

Help Center app is extremely easy to use and would definitely recommend it. Unfortunately there is some glitches like reporting some errors when you want to save and you need to refresh page in order for changes to apply so that's why am giving 4 stars but other than that it is an awesome app

Full Passport Coffee
United States
About 1 year using the app
Edited November 23, 2018

The app isnt performing well, the font does not align with my theme setting and there's no way to fix it. It looks weird on the site.

Updated:The problem was fixed. They contacted me and helped fix the issue quickly. Look nice on my site now!

AIRY NICE STORE
Hong Kong SAR
11 months using the app