Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive customer support tools, including customizable FAQs, live chat, contact forms, and a ticketing system. They praise its user-friendly interface, seamless Shopify integration, and the professional appearance it lends to websites. The responsive customer support team is noted for its availability during off-hours, and the fair pricing structure, with a free plan suitable for new or small businesses, is also appreciated.

November 22, 2016

Really awesome and easy to use app! Best part is it if free for customers!

Silverfiligree
India
About 7 years using the app
October 8, 2016

This is a great tool to add an FAQ to your Shopify Store! I wish more apps were as simple and seamless as this. I look forward to trying this developer's other apps.

Yetisnowmx
Canada
About 7 years using the app
June 18, 2017

Excellent app. I've been meaning to install something like this for a while, but didn't realise there were any free ones around.
A feature I would like to see would be extra formatting options (extra fonts/sizes/colours/layout designs, etc) But considering it's free, I have no complaints!

Cool Spots Gaming Emporium
United Kingdom
About 7 years using the app
February 22, 2017

We used to have one page with a lot of text explaining our product. This app makes it really simple to split the various customers questions up and read/find with a lot more ease.

Suave Petal
United Kingdom
Almost 7 years using the app
January 10, 2017

Great FAQ app, simple and clean.
Also has a built in search function.
Have a look how it looks in action: http://therogueandthewolf.com/tools/faq

The Rogue And The Wolf
United Kingdom
Almost 7 years using the app
September 23, 2016

Great app, makes it easy to setup a faq/help section with minimal effort.

Ecobeesupply
United States
Over 6 years using the app
March 3, 2017

This app is easy to set up and customize. Works great for helping your customers find answers to questions and cuts down on your time on the phone or responding to emails.

Hydrocreations
United States
Over 6 years using the app
August 15, 2017

Pretty nice FAQs page, wish there was more customization but can't complain when it's free.

3 Leaf Tea
United States
Over 6 years using the app
May 11, 2017

Perfect for what I need! Great work.

Gecko Paper
United Kingdom
About 6 years using the app
January 17, 2017

Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)

Greatvaluesg2
Singapore
About 6 years using the app