HelpCenter

HelpCenter

by Vertex LV

Build an Attractive FAQs Page

4.8 of 5 stars(698 reviews)

Saved customer support time

Reply fewer emails and spend less time on live chat. Frequently asked questions will be answered instantly on an attractive HelpCenter page.

User-friendy FAQ page

Build your FAQ page to match your store design. It looks solid and modern. Ease of use will make you love it.

Easy set-up

Build HelpCenter page in 10 minutes. Even if you are a beginner you will not have trouble adding content and choosing preferences.


About HelpCenter

The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.

HelpCenter app will help you fix that.

With HelpCenter app you can:

  • Create an easy-to-navigate and searchable FAQs page.
  • Publish Searchable Articles, Sections and Categories.
  • Let your customers submit questions they can't find the answers to.
  • Make your FAQs page look solid and professional.

Why You should use HelpCenter app:

  • You'll answer customer questions before they appear in your inbox.
  • You'll save lots of your Support Team time.
  • You'll be able to provide instant help to your customers without supporting an expensive live chat.
  • You will have a solid, attractive, and branded FAQs page.

Upcoming Features: We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:

  • Multiple Customizable Layouts
  • Prepared Most Frequently Asked Questions Drafts
  • Pre-made Themes and Easy to Use Custom Styling Options

Media gallery

Support

Pricing

Free

Overall rating
4.8 of 5 stars
Based on 698 reviews

  • 5 of 5 stars
    87% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (8)
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Floweria

very easy to use and simple! however, the font is too large, if its abit smaller then its perfect!

Developer reply

March 21, 2019

Hello, Floweria,

Thank you so much for using Help Center app and for inspiring review! FAQ page fonts are usually taken from shop's theme. But if some adjustments are needed - please contact our support "support@eoscity.com", and we'll be glad to help you with this issue.

Have a wonderful day!

Fins and Paws

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs.

I would suggest adding an option to edit the font size and this app will be perfect!

montres-militaires.fr

I am using this app, but it is impossible to import images in the FAQ pages. I wrote several message to support without success. If I got a feedback I will change my note. Sorry this is important for me. Thanks.

UPDATE: Its a great app. Thanks to the support, I have been able to load an image and now it works fine, and looks professional. I like it and I now put a 5*. Thanks for the help.

Developer reply

March 13, 2019

Hello, Montres - militaires,

Thank you very much for the review! We are very glad to hear, that our recommendations regarding picture upload helped. All our team wish you a very successful business! Kind regards - Help Center support