Help Center: AI FAQ Page
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Highlights
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Use directly in Shopify admin
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Works with the latest themes
About this app
Ultimate AI-powered & SEO-friendly FAQ builder that simplifies FAQs creation to drive sales faster
HelpCenter is a customer service solution designed to turn questions into sales. Create informative FAQ pages quickly using ChatGPT, ensuring your customers get the information they need promptly and saving your support team time and effort. Our help desk centralizes inquiries from email, live chat to FB messenger, ensuring your business is always available. HelpCenter is valued for its interface, ease of setup, and our 24/7 support team to help you solve any issue.
- AI-powered FAQ builder: Create SEO-friendly FAQs on any page in no time
- AI-powered FAQ translations: Globalize your FAQs for wider reach
- Google FAQ Schema: improve your search visibility in relevant organic searches
- Effective chat app: live chat & chatbot for quick support and proactive sales
- Help desk: centralize inquiries from multiple channels in one ticketing system
Pricing
3-day free trialFree
Free to install
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Live chat & CRM with 10 tickets/month
Basic
$5.99 / month
or $59.99/year and save 17%
Free trial for 3 days
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- Live chat & CRM with 50 tickets/month
Standard
$19.99 / month
or $199.99/year and save 17%
Free trial for 3 days
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Advanced
$100 / month
or $1,000/year and save 17%
Free trial for 3 days
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request prior
Free
Free to install
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Live chat & CRM with 10 tickets/month
Basic
$5.99 / month
or $59.99/year and save 17%
Free trial for 3 days
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- Live chat & CRM with 50 tickets/month
Standard
$19.99 / month
or $199.99/year and save 17%
Free trial for 3 days
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Advanced
$100 / month
or $1,000/year and save 17%
Free trial for 3 days
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request prior
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
About this app
Built by Shark Byte, Inc
About Shark Byte, Inc
4.6 average rating
8 years building apps for the Shopify App Store
8271 NW 125th Ln, Parkland, FL, 33076, US
Support
Send a messagesupport@helpcenterapp.com
Resources
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