Reviews (705)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and efficient customer inquiry management, particularly praising its robust features like intuitive automation, macros, and a centralized communication system. The app is user-friendly with a straightforward setup and is responsive to feedback through regular updates. Support is frequently highlighted as professional and responsive, significantly enhancing customer service capabilities and operational efficiency.

March 13, 2024

Bryan's Gifting Company
United States
2 months using the app
Gorgias Inc. replied March 15, 2024

Thank you very much for reviewing us, Bryan's Gifting! 🫶🏻

February 23, 2024

VitaOn Bulgaria
Bulgaria
3 months using the app
Gorgias Inc. replied February 24, 2024

Hey, VitaOn Team!

Thanks a bunch for leaving a positive review! 🌟

It's incredibly rewarding to know that we could make a positive impact. Gorgias Team works hard to ensure the best possible service, and we're thrilled that it resonated with you. If there's anything specific you loved about your experience, we'd love to hear more.

We truly appreciate your support and look forward to serving you in the future. 🙏

March 15, 2024

AnywhereCam
United States
24 days using the app
Gorgias Inc. replied March 18, 2024

Thank you so much for taking the time to leave us such a glowing 5-star review! We're happy that you had a positive experience with us! 🙂

February 23, 2024

Highland Tactical
United States
14 days using the app
Gorgias Inc. replied February 25, 2024

Dear Highland Tactical,

Thank you so much for taking the time to leave us a stellar 5-star review!

Your feedback means a lot to us, and it motivates our team to continue delivering excellence. We appreciate your support and are delighted to have you as a valued client.

If there's anything in particular that you like, or if you have any suggestions for improvement, we'd love to learn more about it.

Thank you for choosing Gorgias! 🤗

November 15, 2023

Sun Home Saunas
United States
21 days using the app
Gorgias Inc. replied November 17, 2023

5 stars speak louder than words!

We truly appreciate your feedback and look forward to providing excellent service in the future as well. 😊🌟