Reviews (703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with Shopify, centralizing email, social media, and live chat into one platform, enhancing customer service. The user-friendly interface simplifies setup and daily operations, accessible for all technical levels. Its automation features, like macros and ticket routing, are praised for improving efficiency and reducing response times. The cost-effective billing model based on ticket volume is beneficial for businesses with varying ticket needs. The customer support is responsive and professional, effectively addressing inquiries and technical issues. Continuous improvements and new features add value, and the platform is also used for internal workflows across various departments. Educational resources and proactive support are crucial in helping merchants maximize benefits.
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Thank you so much for taking the time to leave us such a glowing 5-star review! We're happy that you had a positive experience with us! 🙂
Dear Highland Tactical,
Thank you so much for taking the time to leave us a stellar 5-star review!
Your feedback means a lot to us, and it motivates our team to continue delivering excellence. We appreciate your support and are delighted to have you as a valued client.
If there's anything in particular that you like, or if you have any suggestions for improvement, we'd love to learn more about it.
Thank you for choosing Gorgias! 🤗
5 stars speak louder than words!
We truly appreciate your feedback and look forward to providing excellent service in the future as well. 😊🌟