Reviews (566)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

January 25, 2022

Excellent support and features, congratulations Identixweb team a+++++++++++++++++++++++++++++++++++++++++++++++++++++

Loja Linzzi
Brazil
1 day using the app
Identixweb Limited replied January 27, 2022

Thank you so much for your review!!✌ We are grateful for your words...🙏

Best wishes to you from iCart Team🤗🤗🤗

April 12, 2022

Chandni also reply my question immediately. this app is good for website upsell and enhance the my store revenue

Femometer
United States
About 24 hours using the app
Identixweb Limited replied April 12, 2022

Thank you so much for the review!!!😊🙌 Keep boosting your store revenue with the iCart app...✌🚀

Edited February 6, 2021

WORSTTT APPP EVER SO I wont to KNOWW what is wrong with the app creating draft orders ??? ARE THEY REAL ORDERS OR WHAT ? and if it is a bug this is superrr anoying I just woke up to day finding 3 draft orders crated by the app . I neeed to know ASAP

SwagyDogy
Lebanon
26 days using the app
Identixweb Limited replied April 2, 2021

Hello, I admit that the app is creating a draft in the case when the customer son your website using any discount from the cart. You saw those 3 orders in draft maybe because of the abandoned cart. So let me know if I can assist you more in this.

March 22, 2023

Great app, very flexible and fantastic support! Has all the options that we needed and Manoj was really helpful.

Euclove
Australia
About 20 hours using the app
Identixweb Limited replied March 22, 2023

Thank you 🙏🏻 so much Srini for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

Edited May 5, 2021

hello, just installed your app - on desktop worked fine. on mobile not working - just opening the drawer but nothing there. so I decided to disable the app but for some reason, my theme native drawer did not come back to work at all, instead, it's forward it to the cart page directly. Hope support can fix it. UPDATE - support was fast with the help and the problem was with my phone model, so the app is great!! thank you!

MetaPora
United States
About 20 hours using the app
Identixweb Limited replied May 6, 2021

Hey Lana!

Thank you so much for your feedback and reach out to us regarding your queries. It was nice to help you out with your concerns.

Feel free to get back to us if you need further assistance! 🙇🏻

Best wishes,
iDentixweb

June 3, 2022

This application is really well done, very powerful and offers many possibilities: personalized texts, progress bar to reach objectives (free delivery, promotional offers etc.), forms, up-selling, etc. Very easy to use first, but the support team is also very efficient, helpful, kind and fast. I highly recommend it, especially for such a wee fare ;) Cette application est vraiment bien faite, très puissante et offre de nombreuses possibilités : messages personnalisés, barre de progression pour atteindre des objectifs (livraison gratuite, offres promotionnelles etc.), des formulaires, du up-selling, etc. Elle est non seulement très simple à prendre en main, mais l'équipe support en est plus très efficace, serviable, agréable et rapide. Je recommande vivement, surtout pour un prix aussi sympa.

LE MARCHAND DU GLEN
France
About 19 hours using the app
Identixweb Limited replied June 6, 2022

Thank you sooooooooooooooo much for your review!!!😍 We are so grateful for your words...🥰
iCart team wishes you the best!

January 11, 2023

Great App! Easy to understand and great customer service. The cart upsell - volumen discount is very helpful on my business.

Infinity Necklace
United States
About 18 hours using the app
Identixweb Limited replied January 11, 2023

Thank you 🙏🏻 very much for the review, Kethelyne! Keep growing your business with our app. Happy upselling!

October 10, 2021

All the features seem great, except I can't type anything on the "Use Another Coupon Code" bar, which seriously disturbs my website customer shopping experience! They can only use one default coupon on my website now. I emailed you for days, nothing feedback! Suck customer service!

David Archy
China
22 days using the app
January 18, 2021

They did help on one rule question then suddenly disappeared, been waiting for an answer about multiligual feature since a week, no one is responding any more.... not sure about consistency of customer service

Laboratoire Garancia
France
21 days using the app
Identixweb Limited replied January 19, 2021

Hello Chantal,

Sorry to hear about that and I apologize for the inconvenience you had with our app.

Can you please let me know when did you send us an email about the issues you had with the app? So I can check with that from my end.

As per my observation in your previous conversations, I have found one email from my end which you had sent us on January 8, 2021 and we had replied on the next day January 9, 2021. And the reply is still pending and waiting for your reply.
- Your message: https://prnt.sc/x6q3jl
- Our response: https://prnt.sc/x6odl7

Our app doesn't support the multilingual feature right now. We will be adding this feature to the app soon.

Looking forward to hearing from you.

December 14, 2021

nice app! I increase the cart of my store when i just upload the app, good action for my customers!!

Anaconda Foods
Spain
About 15 hours using the app
Identixweb Limited replied December 16, 2021

Thank you so much for the review!! Increase your Average Order Value with iCart... 🚀🚀🚀