Reviews (456)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.

Edited July 10, 2021

The app did not work well at all for all supported websites. All Products with variants were not imported! There's also issues with Inventory, Product quantity! Product description etc.. I send theme Email before more than week and they did not help at all.. I've seen many bad review since 2 years with the same issue, and till now not fixed.
--------------------
Update: 10.07.2021
--------------------
They reply me after this review and said that my Email gone to Spam, I sent them from Gmail .. So they believe that they are smart to tell us that Google Emails are going spam!!!! I saw many reviews from 2019 regarding the same issue, and till now they did nothing!!
Finally they asked me to change my review to refund me!

Melonda
Germany
7 days using the app
importify limited replied July 9, 2021

Sorry for the bad experience, for some reason your mail ended up in our spam folder, we just emailed you back, please check and will be happy to help you with this.

August 17, 2018

Just a perfect fulfillment app, easy to use, awesome service.
The best app to import and place orders on Amazon.
...And a great customer service support.

Wolvestuff
United Kingdom
About 6 hours using the app
Edited August 13, 2018

Great app! Easy to use, very practical, and saved me a lot of time- from finding the products, importing them to my shop, and fulfillment. The only regret I have is I did not get this app earlier, should've saved a lot of time and effort then. I love it that I am not limited to getting products only from AliExpress. And the best part is- no more manual order processing- Importify automatically fulfills orders with just a few clicks. Highly recommended to anyone who has a drop shipping business.

Hotszn
United States
About 6 hours using the app
June 6, 2017

Chrome Extension works when it wants to, especially on eBay. Does not track suppliers inventory. Still haven't heard from their support. Oberlo is awesome if it did more like this id only use it.

Everythingviral
United States
6 days using the app
March 2, 2023

I was not sure if it is legit to use images, descriptions and headers from someone else's product. So I asked my lawyer this question:

"Can I use images, headers, and descriptions from someone else's product from Amazon for my Shopify shop? After a customer orders this product in my shop I will order it on Amazon from the source of the image, header, and description.
Is this legit or will I run into Copyright/product infringement issues?"

Answer from my Lawyer:

"Hello XXXX.

Unfortunately what you describe as using images, headers and descriptions from someone else's product is going to get you into trouble.
I understand that you are trying to soften the blow by following through with Amazon but that isn't going to protect you from raising Copyright infringement issues.
Please note that copyright infringement carries statutory monetary penalties."

FromPicToArt
United States
5 days using the app
importify limited replied March 3, 2023

When setting up a dropshipping store, it's important to create original product descriptions and use your own images or those provided by the supplier with their permission. This will not only help you avoid any potential legal issues but also give your customers a unique and authentic shopping experience.

There are many Ai tools (include Shopify ai tool) in the market that can help you generate content for your products.

For example https://www.shopify.com/blog/ai-product-descriptions

Remember, building a successful dropshipping business takes time and effort, and it's important to do it the right way.

Thanks

July 6, 2017

good service. Customer service was extremely helpful

Popupjerseys
United States
About 5 hours using the app
July 7, 2019

totally wast of time and energy, if you are starting with drop and dont want problens for you, dont use this app. it is not worthy and it is not trustable. it only gave me headache. If you want to insist, go for it, but really, i dont recommend. read the comments in this part and you will see why, and trust me, it is a lot worst. you are welcome.

unloja
Brazil
3 days using the app
January 7, 2018

the support is very very fast, almost instant!

Yourservant
Romania
About 3 hours using the app
June 23, 2017

Not impressed. I discovered several glitches in uploading products. Does not maintain inventory totals. Not what I am looking for.

Glitzy Company
United States
3 days using the app
November 13, 2017

Great app. very easy and simple to use. if you have dropshipping site you are in the right place. love it!

Digydog
Israel
About 2 hours using the app