Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer interaction and sales with features like detailed tracking of customer page visits before contact and a spam reduction feature that effectively cuts down on unwanted emails. It is easy to install and use, offering customizable forms and a persistent "Contact Us" tab that enhances accessibility. The app performs reliably, especially on desktop, and provides adequate mobile functionality. Customer support is also highlighted for its quick and helpful responses, adding value to business operations and customer service.
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This app met all of my needs. The Customer Support by Dan was PHENOMENAL!! This is a free APP, yet Dan provided helpful replies back to my email questions within 10 minutes or less 4 or 5 times over a 2 day period. Most of my questions were before installation as I was being cautious prior to doing the install of the app. The app installs and configures very easily. Dan even pointed me to an area in Shopify where I could make a simple change so his Improved Contact Form looked even better on my specific Shopify Theme. I wish I received such great customer support for apps I pay for.
Yes I do love my new contact form. It was easy to set up so I have a multi page tab and also a contact page that is in the same theme as the rest of the site. Don't know how Dan did it but it's a Beauty, Bonza, Ripper! (that's Aussie slang for fanatastic)
Check out my Contact Button (click our shop name above) I have a nice blue button that is always there, bottom left of screen. This is a must have app, no brainer! Get it, it rocks!!
Great app. Works well.
www.vapecity.ca
I love it - I noticed that the contact button form popup was transparent, but their support said it was my theme and showed me how to modify my theme (with 1 tiny modificaton) so that the popup form works perfectly now. Plus I don't see any delay in the form. Thanks so much Improvely!
Great APP, highly recommended!
http://headofvape.com
Excellent! This is a must in every store! It's small and low on the screen and sends an e-mail to yourself.
Very good contact app , it can place a simple contact form or make a popup contact button.
This app was what I was looking for, it is a must!!! And Dan is the man. You will get great support. Thank you!
It doesn't work and it doesn't integrate well with Mailchimp.
Customer support very poor! The guy is rude... Don't waste your time and money.
## EDIT AFTER DAN'S RESPONSE ##
Hi Dan,
That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response:
' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.'
I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved?
I wish you all the best.
Hello Nemanja, I see that we had a conversation a month ago in which I answered all of your questions, verified your MailChimp integration was working normally, and you ended with a "thanks! awesome!". You seemed completely satisfied at the time. I will forward you a copy of the email thread to refresh your memory. If you need any other support please feel free to contact us.