Reviews (234)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer interaction and sales with features like detailed tracking of customer page visits before contact and a spam reduction feature that effectively cuts down on unwanted emails. It is easy to install and use, offering customizable forms and a persistent "Contact Us" tab that enhances accessibility. The app performs reliably, especially on desktop, and provides adequate mobile functionality. Customer support is also highlighted for its quick and helpful responses, adding value to business operations and customer service.

August 21, 2014

I love this app! Even though I have my contact information on my site, it gives my customers 24x7 an easy method to contact me. I like the option of customizing the colors. Great app - thank you!!!

RentonPhoto.com
United States
7 months using the app
October 11, 2017

Love this app. It is odd that Shopify doesn't automatically have all of these features built in.

Glory West
United States
6 months using the app
November 22, 2013

Just install it already. Seriously.
The best part of this contact app is the fact that customers can use the email form on the page that sparked a thought. They don't have to leave the product page. It's already paid for itself in sales and newsletter OptIns.

Oh wait...this app is FREE.

Ya, just install it already! Seriously.

Shop exotic bird toys, perches, food, treats and supplies.
United States
6 months using the app
September 11, 2015

So far I love this app. They have excellent customer service and installation was easy.

Second Handmobiles Com
Indonesia
6 months using the app
April 5, 2017

This is a great app, and it's easy to use. I'd recommend it for every Shopify store.

Boost 4
United States
6 months using the app
April 13, 2018

This Form is Excellent!
I wanted something simple and easy to use in my shop.

Rainbowmakeup
United States
6 months using the app
July 17, 2016

This app was actually recommended to me by Shopify Guru when I called in asking for some help setting up a direct message in my Contact Us page. Was quick to set up display and really easy to embed into our existing page. Thanks!

Steri Studio
Canada
5 months using the app
March 5, 2018

Simple to use. Straight to the point. Thanks!

My Dream Maid
United States
5 months using the app
December 19, 2019

Simple, pretty, easy to setup, the only contact form I've ever used, and on many different stores.

Benjamin
https://ethicalchick.com

Ethical Chick
France
5 months using the app
June 19, 2017

Awesome setup and easy integration. Looks clean and fits the structure on any device. A great asset!

Everdrive Online
Canada
5 months using the app