The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This is one of the best, if not, the best contact form apps that I've used. Very easy to set up and works like a charm!
This is an okay app until you need customer service.
A quick and poor response from Dan.
Full review: The contact form is easy to use and setup. The app starts at free and we were able to use this tier despite having a pretty good number of contacts per week. The app threads email in Gmail as one thread despite the unique number assigned to each case. I brought this issue to Dan (the owner and dev) after it was brought to me by the customer service team. Dan's first reply was extremely short and unhelpful. As I pushed further Dan was slightly kinder still disregarding the issue as not an issue saying it was Google's fault.
Amazing customer service and extra fast response and resolution.
I am using it since started my website and only I had a small problem which was resolved in less than 5 minutes. Note that the problem was caused by me and was not an error of the application
Easy, simple, minimalistic and great designs and colors. I recommend for anyone looking for cheap and simple contact forms builder.
Wrought Iron Haven
Wow does this every cut down on spam! We use it on our Home and garden site https://wroughtironhaven.com and saw a huge decrease in crap email as we don't post our email on the site anymore and the tab at the bottom is a really good function for visitors without being too intrusive.
Seems to be working most of the time... but lately I've had a whole bunch of people contact me on facebook saying they were unable to find my contact information... despite this app being set to show at the bottom of every page, always. Hmmm? Strange! Works on all of my devices anyway!
I enjoyed this app and it worked well until I accidentally hit the spam button next to my delete button in error. When this is done emails automatically stop forwarding which happened to me for four months without my knowledge. Dan agreed to fix it when I realized I wasn't getting any of my emails after receiving a number of customers complaining about my lack of response. A couple months later I accidentally bumped the wrong button again and this time I immediately tried to fix it (which is not possible on the customer side). Dan's poor customer service response was that he didn't want to help me and asked me to delete the app. I recommend going somewhere else to avoid the headache and terrible service.
The app working well. Nice design.Thank you!
A Stitch A Half
We have been using the app for some time now and are very happy with the performance. It does what its supposed to do and we shall gladly refer any friends to use this app as well.
Easy to use and setup. No issues at all.