Reviews (234)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer interaction and sales with features like detailed tracking of customer page visits before contact and a spam reduction feature that effectively cuts down on unwanted emails. It is easy to install and use, offering customizable forms and a persistent "Contact Us" tab that enhances accessibility. The app performs reliably, especially on desktop, and provides adequate mobile functionality. Customer support is also highlighted for its quick and helpful responses, adding value to business operations and customer service.

August 5, 2016

Works amazing. My customers can contact me so easily.

Puppys Home
United States
Over 1 year using the app
September 16, 2015

This app met all of my needs. The Customer Support by Dan was PHENOMENAL!! This is a free APP, yet Dan provided helpful replies back to my email questions within 10 minutes or less 4 or 5 times over a 2 day period. Most of my questions were before installation as I was being cautious prior to doing the install of the app. The app installs and configures very easily. Dan even pointed me to an area in Shopify where I could make a simple change so his Improved Contact Form looked even better on my specific Shopify Theme. I wish I received such great customer support for apps I pay for.

Daveb2310 Store
United States
About 1 year using the app
January 13, 2018

Yes I do love my new contact form. It was easy to set up so I have a multi page tab and also a contact page that is in the same theme as the rest of the site. Don't know how Dan did it but it's a Beauty, Bonza, Ripper! (that's Aussie slang for fanatastic)

Bears Vintage Bazaar
Australia
About 1 year using the app
July 17, 2016

Check out my Contact Button (click our shop name above) I have a nice blue button that is always there, bottom left of screen. This is a must have app, no brainer! Get it, it rocks!!

Helenskinz Online Nz
New Zealand
About 1 year using the app
March 11, 2016

Great app. Works well.

www.vapecity.ca

Vapecity 3
Canada
About 1 year using the app
Edited January 23, 2015

I love it - I noticed that the contact button form popup was transparent, but their support said it was my theme and showed me how to modify my theme (with 1 tiny modificaton) so that the popup form works perfectly now. Plus I don't see any delay in the form. Thanks so much Improvely!

Gerards Shaving
United States
About 1 year using the app
February 12, 2015

Great APP, highly recommended!

http://headofvape.com

Head of Vape LLC
United States
About 1 year using the app
December 9, 2017

Excellent! This is a must in every store! It's small and low on the screen and sends an e-mail to yourself.

Discgolfshopping
United States
About 1 year using the app
May 22, 2014

Great tool- a lot of customers contact me this way.

Xenotees
United States
About 1 year using the app
October 16, 2015

This app was what I was looking for, it is a must!!! And Dan is the man. You will get great support. Thank you!

Evashopie1
United States
About 1 year using the app