In Cart Upsell & Cross‑Sell , 965 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.
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I just started using this app last week, so I can't yet speak to its efficacy at upselling, but I have been VERY IMPRESSED with the customer service via the app's chat service -- Lasandra was so helpful refining the way my upsell appears. When I was asking for nit-picky things, she dove right in and created some custom CSS to do what I wanted. She stuck with me until I was 100% satisfied, even working with me on small tweaks over the course of a few days. I have not experienced high-quality, dedicated customer service like this in a long time. I look forward to seeing how the app performs!
Hello to our friends at Erin Thompson Studio
Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Wow! A++ thank so much for this app! In Cart Upsell by Awesome Software is Amazing! I'm amazed at how fluid and seamless this app is. I love that customers can get a chance to add something to their carts right before they check out!
Hello to our friends at COZYKAT
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Testing out the free plan. Like it better than other apps that show an annoying pop up.
Great App, it works very well, it integrated with my theme flawless and support is best! I kindly recommend it
Hello to our friends from sphelmets.it
Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!
Tanu & The In Cart Upsell & Cross-Sell Support Team
This APP increase my AOV a lot. And the friendly and nice support helps me a lot :-) Thanks so much :-)
Hello friends from Myclusiv!
Thanks for the awesome review! We're extremely happy that our app is beneficial to you!. We hope your store becomes extremely successful! :)
-Melissa & the In Cart Support Team
Great app and great customer support. I really like the setup wizard, that makes it easy to customize the look and feel with no coding skills.
Hello to our friends from Önling
Thank you for leaving us this fantastic detailed review! We are extremely glad we could assist! If you have any more queries do not hesitate to reach out to us! We wish Önling the utmost success online :-)
Melissa & the In Cart Upsell Support Team
This app is amazing you can choose which upsell to show to specific Product everything works great.. everything is simple and Customer Support is amazing. Rasheem did a great job in helping out and setting everything up. Recommend him for support
Hello to our friends from TrulyShredded
Thank you for leaving this amazing review! We are happy that our customer hero Rasheem was able to leave this lasting impression on you! We are happy you are satisfied! :-)
-Jevon & the In Cart Upsell Support Team
Excellent Service and Support! Really awesome. I love the app and I love the service team.
After install the App works really great. I used a other theme, but the service team setup the app for me.
Hello, friends at Amalia Cosmetics
Thanks for taking the time to leave us this awesome review. We really appreciate it!
Happy Selling!
-Jevon & The In Cart Upsell Support Team
Not sure what happened. We have used this app successfully for years (since 2017) and then in the fall of 2020 we started experiencing issues with our offers not showing. Contacted support and it took over a week to get our offers back on line. It worked for a while and now the same thing is happening again. Sent 2 requests to support for help and radio silence for almost a week. Had to find an alternate and uninstall. Would not have moved on if the program just kept working as before. My guess is that they have changed something in the code that makes it incompatible with some installations and they have not found the ghost. It was a great app when it worked ! Updated.... it would appear that In Cart Upsell has rebranded and has a new pricing structure. Not sure if this has anything to do with the app not working on our site after several years, but it does appear that new customers are having better success with both functionality and support. If this is a shedding of customers on the old pricing structure, shame on you... "you dance with the one that brung ya"!
Hello Benjamin,
I'm really sorry for the inconvenience caused this past few weeks. We are continuously working on getting the app working on all stores and ensuring all users get the best service from the app. I'm sad you had to uninstall the app and find an alternative solution.
Benedict & the In Cart Upsell team
This app is so easy to customize and I really feel it is a gentle sales tactic... nothing flashy or obnoxious about it. I am excited to see how our customers respond to it, but as far as ease of use, level of customization, and good support I give it 5 stars.
Hello friends from Old World Kitchen!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Very glad you find the app easy to use -- hope your online store sees huge success!!
-Sean & the In Cart Upsell Support Team