In Cart Upsell & Cross‑Sell , 968 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.
Refine
-
By rating
Personalization exceeded expectations! The team made is so easy to customize the upsell cart to my website - they were responsive and the process was seamless...and over chat, which was super convenient! Very happy so far.
Hello to our friends at Stone and Rose
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross Sell Support Team
Great customer service! Very helpful setting everything and easily integrates with our store. 10/10 would recommend.
Hello friends at Crooked Store
Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you promptly. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Great support, they answered all my questions directly and fixed my problem so i am very happy. Very friendly aswell.
Hello to our friends at Hälsopaketet
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
The big advantage of this development – fast support! Thank you for help! It's very important for business.
Hello to our friends from Fabula Coffee
Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Super easy to set up although there were some problems with the setup wizard on my shopify theme. As I already read in the other comments: Fastest support I have ever seen on any customer service. Just told them my problem via chat an literally hald a minute later my problem was solved and included to my shop. Awesome!
Hello to our friends at Fruitjunkies
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Easy to navigate & simple design. It would be great if there was more depth with the does/does not include rules, as this can be quite limiting.
Hello to our friends from Julia Gash
We appreciate the feedback and we are reviewing this! Thank you for letting us know your concerns! We appreciate you leaving this honest review! :-)
-Melissa & the In Cart Upsell Support Team
Regarding the app itself, I will give feedback in the next few days. However, I can't say anything about the support other than absolutely perfect. Even on weekends, they help me with every request within seconds and that's just perfect.
Hello to our friends from NILO-HAMBURG
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Base features are good. However the app advertises itself as offering functionality to offer discounted items at checkout, and this is false - you must create a discounted duplicate of your item. Once you have overcome the inventory management issues in making this happen, you discover that the app is not able to prevent customers from acquiring your discounted product offer if they remove the initial item from their cart. The app is therefore not appropriate for integrated inventory or drop ship systems as manual oversight must be applied to all upsold orders.
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and much better support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the In Cart Upsell Team
---------------------------
Previous Reply:
Thanks for your feedback! Just want to let you know the "discounted duplicate" method is no longer necessary! We now integrate with Shopify's new, super powerful discount system to automatically apply discounts and prevent shoppers from circumventing the terms of the discount.
Just what I was looking for. Denis helped us set up a custom offer in a matter of minutes. Can gladly recommend this app for cart upsells!
Hello to our friends at Klockeriet.se
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Awesome, the support helped me to have custom CSS and custom upsell they are just perfect , thank you again!
Hello friends at Unusual Jewelry
We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.
Tanu & The In Cart Upsell & Cross-Sell Support Team