Reviews (184)

Overall rating
3.9
Counts per rating level
  • 61% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 21% of ratings are 1 stars
December 13, 2016

Great App!!! Wish I had found it earlier! Would recommend to everybody who wants to expend their business on eBay!!!

Very Charms
China
4 days using the app
September 9, 2021

I've used InkFrog for eBay for about two years with my regular business, and it's super reliable and a slick bit of software. I have now added it as my eBay integrator for Shopify on my personal shop site. This app is deep, and very complete. There is a small learning curve when getting started, but once you understand how it works, you could, if you wished, run your entire eBay operation without going to the actual eBay site. My Shopify site and eBay account stay perfectly synced. That's a lot of performance for less than twenty bucks a month. I read some of the recent one-star reviews, and can honestly say my experience has been totally different. But, I spent time with the app, read all the instructions, and it runs flawlessly. I think one gets out of it what they put into it.

FatCat.Parts
United States
4 days using the app
inkFrog, Inc replied October 26, 2021

Thanks you for the detailed review FatCat.Parts :)

August 21, 2016

Saves monumental amounts of time and effort! 5/5 for being able to sync Shopify with eBay

Menos Canada
United States
4 days using the app
December 15, 2016

Great so far! Literally had this done in an hour.

All About Me
United States
4 days using the app
January 29, 2020

Useless app! Codisto did a far better job for me. Read my copied conversation withAshley from Inkfrog:
Ashley profile
Ashley
Away
2:56 pm in San Tan Valley, US
Ashley profile
Ashley
Away
Guys can you check your app itys not listing to ebay well!
Operator profile
inkFrog typically replies in under 5m.
Ashley profile
Hi! Thanks for reaching out. Are you experiencing errors when listing? Any additional clarification will help us identify what is happening in the account.

no your app wont list
i can list 500 products
Ashley profile
Let me take a quick look. Just a few moments please.
ok
Ashley profile
When using this item as an example: https://open.inkfrog.com/listings/edit/30402829 , the error is due to many item specifics not being added. eBay made some updates where some item specifics are now required to be filled out for each product. I have bolded each item specific that is required:
The item specific Department is missing. Add Department to this listing, enter a valid value and then try again. The item specific Inside Leg is missing. Add Inside Leg to this listing, enter a valid value and then try again. The item specific Style is missing. Add Style to this listing, enter a valid value and then try again. The item specific Material is missing. Add Material to this listing, enter a valid value and then try again. The item specific Closure is missing. Add Closure to this listing, enter a valid value and then try again. The item specific Rise is missing. Add Rise to this listing, enter a valid value and then try again. The item specific Size Type is missing. Add Size Type to this listing, enter a valid value and then try again. The item specific Vintage is missing. Add Vintage to this listing, enter a valid value and then try again.
you must be kidding me
everything is on the product from my shop
i guess your app aint worth paying, need to look for another app
9:56 pm
37m ago. Seen
Just deleted the app soon after submitting review!
Sad!!!

Best Buy Deals Global
United Kingdom
About 1 month using the app
December 17, 2023

I do love this app and it makes my eBay life so much easier bringing the orders into Shopify. But there is one major issue, you need to sync the shipping settings FROM eBay and stop creating new ones, this is one major bugbear for me and is causing me a lot of hassle, along with changing items which I correct in eBay. I'm haing to cancel orders or also take the hit on the chin when someone purchases something I do not ship to.

Please, please, please, import the shipping profiles from eBay and do not generate new profiles which are causing so much hassle.

I also love the template features but it would be very handy to have more Shopify fields available in the templates, maybe some freeform fields too, this would greatly improve the template operations for me.

RLO Tech
United Kingdom
2 months using the app
inkFrog, Inc replied December 19, 2023

Thank you for your valuable feedback and for highlighting your experiences with our app.

While we currently don't have plans to adjust the way shipping profiles work, we are committed to exploring improvements in future updates. We've also noted your suggestions regarding template features.

Should you have any further suggestions or questions, please don't hesitate to reach out.

December 16, 2022

A waste of time. Send over 30 emails that did not answer my initial question. Why wasn't my eBay and amazon accounts syn with my Shopify? Different adding Double entries to my Ebay account which I was charged I finally receive the answer I was looking for "You can manage eBay with Amazon, just not with Shopify linked to the same listings." I went back to read their advertisement "amazon OR ebay with by shopfity" So not both. Not what I wanted. I wasted over a week on trying to do what the app can not do.

Body and fitness
United States
28 days using the app
inkFrog, Inc replied December 19, 2022

Thank you for the review Body and fitness and we apologize for any misunderstanding regarding the capabilities of the software.

Edited November 15, 2018

Inkfrog provides a much more useful and easy-to-use interace than either Shopify or eBay -- both sites could learn a LOT about application design from Inkfrog!

Mapping and managing variants and their associated images was flawless. I haven't seen any other app that navigates Shopify's crazy data structure more fluently. The creators of Inkfrog are geniuses.

Wolf Tooth Components
United States
3 days using the app
October 26, 2015

Incredibly powerful software combined with prompt, honest and helpful support.

Alientech Uk
United Kingdom
3 days using the app
April 30, 2019

App does not work and created duplicate orders as a result. Could not get past setting up more than 5000 sku's. Promised a fix for over 2 weeks and never received this fix.

Wasted so much time and money. Avoid this app!

BatteryClerk.ca
Canada
24 days using the app