Reviews (459)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effective Shopify integration, enabling seamless inventory and listing synchronization. They value the user-friendly interface, time-saving features, and customizable templates that enhance eBay listing attractiveness. The responsive customer support is also highlighted for its quick issue resolution. Continuous updates and new features add to the app's value, making it a favorite for managing online sales across platforms.

January 6, 2017

Superb app - would highly recommend!

Pet Deals Direct
United Kingdom
4 months using the app
January 12, 2020

Terrible customer service.
I want to change the app..
Quick response but just sent templates.
I can't recommend

BOROPBY - Japanese Fashion & Lifestyle
Japan
Over 2 years using the app
March 21, 2016

Inkfrog is a great tool for taking our inventory from Shopify and bringing it into eBay. Easily one of the best designed dashboards. Would still like to see what great features they bring in future versions!

Droptoebay
United States
4 months using the app
September 22, 2017

So far, so good. Had an initial problem connecting with Ebay, but the team at inkFrog hopped right in, even in the evening on a weekend. Fixed the problem right away, and I'm off!!! I'll send more updates, as I get further along in the process.

Equinegoddess
United States
3 months using the app
Edited July 17, 2017

I've been using inkfrog for nearly 2 years now and for the most part it's been really good. It generally keeps the inventory synced up regularly and the support staff are fast to assist (usually have issues resolved in 12 hours or so) however the software can be terribly unreliable when it comes to syncing orders from ebay to shopify which is a real pain. It results in a lot of lost time have to double check that everything is synced up and occasionally results in orders not being sent out when they should. The staff have done their best to assist but have advised me it's not something that will be fixed as it occurs for a multitude of reasons.

EDIT: Downgraded to 1 star due to the software becoming increasingly worse and costing our business money and reputation.

My Lash Store
Australia
Over 2 years using the app
August 13, 2018

Using this software has been the worst experience I've had with Shopify. I wouldn't recommend it to anyone. It would make changes that I had set to not be changed.
Support was rude and unhelpful.

Videguy Collectibles
United States
Over 2 years using the app
August 13, 2017

so far so good!
www.planet-nerd.net

Planetnerd Uk
United Kingdom
3 months using the app
September 18, 2016

We use inkFrog a lot to list our products on eBay. It definitely makes the process streamlined, and saves us alot of time. The templates look great, and having the 'suggested products' list on each eBay product page is a nice addition. Our only complaint is that it doesn't recognise our existing eBay shipping profiles...the app seems to be made for US customers because we cannot create Australian shipping profiles. Other than that...a very useful app.

Sounds Easy
Australia
Almost 6 years using the app
March 2, 2017

Best Ebay Listing App. Very happy, easy to use and support is great!

Haute Milan
United States
3 months using the app
January 18, 2017

inkFrog has help imperial-games-supply.com easily expand into ebay. It makes listing bulk products very easy and keeps both sites with the proper inventory counts. This is a very helpful app for organizing both your website and ebay accounts.

Imperial Games Supply
United States
3 months using the app