inkFrog for eBay , 453 reviews

Overall rating
3.9
Counts per rating level
  • 67% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
April 16, 2019

It was so easy to add products to ebay. I wished the other apps were as easy. Well worth it! I didnt even need support to do it.

B a better U
United States
About 1 month using the app
July 19, 2018

Easy to use and really helpful to integrate your Shopify account with eBay.

Swzzy
United States
30 days using the app
March 17, 2018

THis app does show some promise, as it has a reasonable price point.
But BEWARE that often enough, it fails to import eBay orders, (and therefore fails to import them into Shopify for processing).

So you MUST keep an eye on eBay and Inkfrog AND Shopify. This has happened to all Shopify stores that I have (4 atm), so it must be system wide problems that they have.

Their sync failures have happened multiple times. SO the product, although functional, isn't reliable enough.

Kickstarterlegends
Australia
Almost 2 years using the app
April 2, 2022

Really happy with the App and communication; Just transferred from another app to sync products between my website and eBay and has been so much easier to navigate from the start. Hopefully my experience will continue this way.

Dannii's Wardrobe
Australia
29 days using the app
March 5, 2018

Very fast to respond to emails however they don't take the time to understand the real issues despite detailed information were provided along with screenshots.
No telephone support.
No clear instruction on how to run the start.
It effects the Ebay selling limits which cause quite a major loss in sales.
It does not sync all the SKUs from Shopify to Ebay.
It does not sync properly price changes from Shopify to Ebay.
It does not sync properly variations changes from Shopify to Ebay.

Cafazzini Com
United Kingdom
9 months using the app
October 13, 2021

I used the inkfrog to load my ebay store into shopify, and now use it to load new items from ebay into shopify store. I find it easier to keep both stores in sync this way.

LL Sports & Oddities
United States
Over 1 year using the app
inkFrog, Inc replied October 26, 2021

Thank you for reviewing the inkFrog app in Shopify LL Sports & Oddities!

April 9, 2018

InkFrog represents the best value for eBay integration. I've had zero problems with setup and their support staff is excellent.

Odditees Store
United States
28 days using the app
June 29, 2016

There are a lot of positives, but there are also some drawbacks. I'd like to see a few more functionalities with regards to bulk product edits. However, this app is nonetheless a great tool that makes selling on eBay a piece of cake. Highly recommended to anyone that utilizes or wants to utilize eBay and Shopify together.

Mfi Medical Equipment Inc
United States
Over 1 year using the app
September 14, 2018

Worst app ever. Unless you want to get kicked off eBay for having to cancel orders and pay your employees hours upon hours to correct inventory that it messed up do not use. This app costed me thousands before I realized it and support is terrible. I would give it a negative one if I could.

Tracie's Boots and Buckles
United States
8 months using the app
Edited September 6, 2020

The app doesn't sync items properly, neither it does it regularly. Once you synced it with your shopify store, any new items you list or changes you make to your existing items, it DOES NOT sync them automatically with eBay. You need to manually do it one by one. On top of that, the small plan gives you 300 listings but it also counts towards this limit all the previous listings you had on eBay. Say, you want to list your 100 shopify items on eBay using this app, but you already have another 201 items listed on your ebay account that are not associated with your Shopify store, they will also count towards your limit and you will have the total of 301 listing which exceeds your plan limit. There is no way to avoid it, even though it's so stupid because the app is to sync with Shopify (otherwise why would I need it in the first place?!) As many have already said here, customer service is very unhelpful and their replies leave you wonder if they even want you as a customer. At this stage I am actively looking for another app.

Queenie's Pawprints
Australia
Over 1 year using the app