I use this app to link my Shopify store to eBay. It works great and their service team is responsive, even on Sunday evening. There is a time investment required for the initial set-up. It wasn't painless...but once your listings are set to your liking and you have a handle on the interface, it's set it and forget it. I previously used this app for 2 years with my BigCommerce store and it's the only app I carried over into my Shopify store. I did try Shopify's eBay integration first, I didn't last 1/2 hour before I looked for inkFrog.
We're glad you found us again after your transfer to Shopify! We appreciate the review :)
The team is very easy to work with. Customisations take many iterations - change the font, hange the placement, change the size etc etc and it is not always possible to foresee all the customisation at once before briefing the app team. So although I felt I was being demanding in asking for more & more, the support team delivered it all gladly. So now I am a satisfied client! Recommended!
Our support team is here to help whenever you need it. Thanks for the review!
St Ives Tackle
I opted for inkFrog so that I could link my Shopify to Ebay and prevent over and under selling. First impressions were that it is rather complicated and even though I looked and fiddled about with the trial I couldnt really get my head around it. At this point as I had over 500 existing Ebay listings to link to my store , I booked a one to one meeting and subscribed to the unlimited account and finally started to get my head around it.
I have been working hard to understand how the system operates and consider how the settings function. I neednt have worried though as I have used support from the inkFrog team a few times now and after following their instructions have been able to get my ebay listings all linked up and can now get on with creating new listings from Shopify to Ebay using inkFrog.
The support has been very prompt taking about 15 minutes for a response and any issues have been sorted immediately.
It is a complex tool but seems able to do pretty much anything you need it to. I need to keep stock levels across 3 outlets synchronised and its great for that.
In summary if you take your time to master it and dont be shy of asking for help from support it will prove to be a great tool for both listing and linking products. Five stars from me.
St Ives Tackle
Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating!
Great app, it does what i want and more :) . Makes life very easy. I can have different information in both my website and ebay store, like description, pictures and prices.
Thank you so much for taking the time to leave us this review! We're happy that inkFrog has made life easier for you! :)
Reach out to us at anytime at help@inkFrog.com if you run into any questions.
Like any software, there is a learning curve and this one is not any different. It will do what you want and more. Syncing was quick & easy including photos, variants, & pricing. If your listings are not eBay compliant that will be an issue. If you have a lot of variants you may be limited to the number of listings until you receive approval from eBay to add more listings. But Inkfrog lets you know your listing status. It will fill your inventory automatically, shipping is a snap with all orders coming to your store at Shopify plus all messages come directly to the email address you use for Shopify. Inkfrog fully integrates with eBay in almost all cases. Any changes in your Shopify store listings can be uploaded separately to your eBay listing...a great feature. Inkfrog support is excellent and you can schedule a meeting with one of their gurus to walk you through the program. I encourage you to do this...it will help you get up and running quicker. eBay can be a hassle but the sales are there waiting for you. We had 52 orders for our first 2 weeks. IF you want to sell on eBay this is the app to use. It has all the bells and whistles to integrate your store and eBay.
Thank you so much for taking the time to leave us this amazing review! :)
I'll pass your comments along to our support team and we agree, schedule a meeting with a member of our team and we'll have you up and listing to eBay in no time! Feel free to contact us at anytime at help@inkFrog.com or schedule a meeting here https://calendly.com/inkfrog/inkfrog-account-assistance
I have had an issue for the past few days and i have to say that the technical support has been on top to get my issue resolved in a timely manner. Technical support been with me the whole i was having an issue with adding my products that had to have my http error. best service i have had and will recommend this to all new people and my friends..
Incredibly easy to use! A good selection of really nice basic templates. I was really tempted by the pro templates but never paid for the upgrade. Great for pulling everything from your website to list on ebay, and does give you the choice on if you want to list it or not. Makes relisting very smooth too. Wished it listed on other sites than just ebay.
So far so good. We used to use inkfrog back before the shopify ebay app was created and liked it. Unfortunately, shopify's app doesn't seem to support 'make an offer' so we decided to give inkfrog another go.
A frustrating situation turned out amazing as we wanted to redo the trial to make sure it'd do what we needed it to. Customer support was incredibly fast and proficient to help us. About 5 emails back and forth later (under probably an hour) we were back in the trial.
If inkfrog works as well as it did before, then I won't touch this review because my customer experience has been 6/5 stars and the product was 5/5 when we last tried it.
Inkfrog has helped me sync my inventory between shopify and ebay. This is exactly what I needed. When an items sell on one platform Inkfrog syncs the inventory with the other platform. Customer Service is great too, they went out of their way to help me when I contacted them. 5-stars
Since I used InkFrog for my eBay & Shopify Stores, everything is fast and better managing than the original eBay Software. They have a lot of features to help me in my daily job....