LIARS!!!! I have been a customer for years. I used their app on 3 sites. On a routine import Inkfrog mixed up all the images so the items in inkfrog had the wrong item. I tried to work with them. I had to get shopify involved. Shopify proved to them that I never changed the images. They refused to acknowledge it was their mistake. Their customer service is the most RUDE and ARROGANT and its not a language thing, they are American. Their goal with customer service is to confuse you and frustrate you until you drop the issue. I have never written a negative review on shopify before for an app. Sometimes the App works but there is no company I would wish to go out of business more than EBAY Connect/Inkfrog. Use them only as a last resort. I'll remove this if they apologize and admit they lied which they have.
Amazing app!! I love the functionality it has, I would recommend it to everyone , easy to use and much more then I would have thought
Best Buy Deals Global
Useless app! Codisto did a far better job for me. Read my copied conversation withAshley from Inkfrog:
2:56 pm in San Tan Valley, US
Guys can you check your app itys not listing to ebay well!
inkFrog typically replies in under 5m.
Hi! Thanks for reaching out. Are you experiencing errors when listing? Any additional clarification will help us identify what is happening in the account.
no your app wont list
i can list 500 products
Let me take a quick look. Just a few moments please.
When using this item as an example: https://open.inkfrog.com/listings/edit/30402829 , the error is due to many item specifics not being added. eBay made some updates where some item specifics are now required to be filled out for each product. I have bolded each item specific that is required:
The item specific Department is missing. Add Department to this listing, enter a valid value and then try again. The item specific Inside Leg is missing. Add Inside Leg to this listing, enter a valid value and then try again. The item specific Style is missing. Add Style to this listing, enter a valid value and then try again. The item specific Material is missing. Add Material to this listing, enter a valid value and then try again. The item specific Closure is missing. Add Closure to this listing, enter a valid value and then try again. The item specific Rise is missing. Add Rise to this listing, enter a valid value and then try again. The item specific Size Type is missing. Add Size Type to this listing, enter a valid value and then try again. The item specific Vintage is missing. Add Vintage to this listing, enter a valid value and then try again.
you must be kidding me
everything is on the product from my shop
i guess your app aint worth paying, need to look for another app
37m ago. Seen
Just deleted the app soon after submitting review!
BOROPBY - Japanese Fashion & Lifestyle
Terrible customer service.
I want to change the app..
Quick response but just sent templates.
I can't recommend
The Elegant Journal
Great, product, gives a good start into listing a product.
The other competitors seem not to get it right.
Henry George Menswear Ltd
Excellent pricing compared to similar products and the customer service that comes with it is of the highest drawer. Fantastic all around.
I am so so so happy I made the switch and moved to Inkfrog (eBay Connect). I only wish I did it sooner. Fabulous, professional ebay templates, easy instructions to create your own if you wish, and the publishing component of the APP is very easy to use and navigate around without much need for training or support. However, when you do need help or advice, the customer service level is impeccable and the overall approach comes across as very willing to help. Glad with my decision - no hesitation to recommend an app that imports, publishes and has professional templates in one APP.
L'application est géniale , parfait , simplicité d utilisation , tres bon Service clients tres disponible, au TOP, merci +++
Merci d'avoir pris le temps de nous laisser votre avis PRESTADESTOCK!
Grow Power Hydroponics
Growpower is a hydroponic grow shop in Peterborough, UK (https://shop.growpower.co.uk) with a physical 'bricks and mortar' store and a website running on Shopify. We have over 500 products in our catalog so when we launched onto eBay we knew we needed a tool that could help us map over our catalog as painlessly as possible.
After long hours of research. we settled on InkFrog and so far it's proving a good decision. Around half our products automatically listed on eBay straight away, the other half needed minor tweaking such as artwork missing or wrong order, shipping costs incorrect and other issues mainly related to issues in our Shopify catalog unrelated to InkFrog.
We are quickly working our way through these issues and hope to be fully synced within days.
We are finding InkFrog to be easy and reliable to work with with a lot of cool features that makes keeping our sales channels synced up far less of a chore than it would be otherwise.
Thanks much for the detailed review Growpower :)
Arabian Shopping Zone
Connect to eBay seamlessly. Lots of settings and very easy to work with. Been using the app for more than 6 months now, and very happy with the results. The customer service is available even on weekends and holidays.
If you're happy, we're happy, Arabian Shopping Zone! Thanks for using inkFrog :)