Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its aesthetic appeal, functionality, and seamless integration with other apps. They appreciate its user-friendly interface, automatic Instagram feed updates, and customization options. The free plan is valued, with some considering upgrading for additional features like product tagging. The customer support is praised for its efficiency, and the ability to display Instagram reels and feeds on websites and in email newsletters is beneficial.

August 14, 2023

Recently switched over from another Instagram Shopping app due to high cost and I'm rather delighted with how clean the design is and how the reels can be automatically played on the website! (:

Requested for help to integrate the app into the website and it was answered within the same day by Inês! Kudos to her for helping me with making the window pop out as well.

Feedback-wise, it would be better if the app allows us to include more than one Instagram account and would be even more perfect if the product shows the price and variant available as well as the ability to add to cart within the pop up window as well. Last but not least, please don't increase the price, thank you! (:

So Not Size Zero
1 day using the app
Mintt Studio replied August 15, 2023

Hi So Not Size Zero, thank you so much for your kind review! We are delighted to hear that you enjoyed our app and support. Your feedback is very welcome and appreciated, we will consider adding more product information in the pop-up window in the future :) Best wishes!

August 18, 2023

We have been using Instafeed on our website homepage for months. It is a great way to add an interesting feature to our homepage - much higher impact than just saying "Follow us on Instagram". Plus it is updated every time we do an IG post so we get an ever changing look to that part of the page without actually making any changes ourselves.

We wanted to add Instafeed to our email Newsletters as well but could not work out how to do that. A help request to Mintt Studio got an ultra fast response and although technical limits on email content mean that we cannot incorporate the Instafeed App itself into our newsletters they came up with a simple solution for a static display instead. Thank you Ines on their support team.

Ruby Jones Home
United Kingdom
Over 1 year using the app
Mintt Studio replied August 19, 2023

Hi Ruby Jones Home, thank you very much for this kind review! It makes us so happy to hear that you enjoyed our app, and that your experience with our support team was positive. We're here to help anytime you need us. Wishing you all the best!

April 15, 2023

I am on the free plan and it looks nice on my ecomm piamontemadrid.com. I had a small aesthetic issue and Inés helped in hours sending a code by mail to easily copy/paste to adjust the measures. Excellent service even on free basis!!! Highly recommended app and responsive, generous team. I will make next plan, where you can tag the product right away on the page. Thanks so much!

Over 1 year using the app
Mintt Studio replied April 16, 2023

Hello piamontemadrid, thank you so much for this 5 star review and for recommending us! It makes us really happy to know that you enjoyed our app and that we were able to provide a good support experience. If you have any other questions, please don't hesitate to reach out to us. Best wishes!

July 25, 2023

"Absolutely loving the new Insta Feed app for Shopify! It's made showcasing our products on Instagram so much easier and seamless. The integration was smooth, and now our customers can easily see our latest collections and shop directly from our feed. Highly recommended for any Shopify store looking to boost engagement and sales through social media! #InstaFeed #ShopifyApp #SocialMediaMarketing"

33 minutes using the app
Mintt Studio replied July 26, 2023

Hello CLUBMAN, thank you so much for your review! It makes us really happy to hear that you're loving our app! Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out to our support team at support@minttstudio.com, we're here to help. Best wishes!

April 12, 2023

Love this app. Got it so that reels can be displayed on the web . Love that i can tag products and have them clearly dispalyed in the pop up of the feed. I am sure this will encourage people to buy more. but it also looks professional. I asked for help in setting up and before i knew it it was set up on my page , I have a few queeries still to understand ie if the heading i created can be set to brand colour and why the videos sometimes freeze . I find that if i open a diofferent browser and come back to the page that the reels freeze. it seems that they work on upload as long as you stay on the same browser, Still getting to the bottom of that ... but great app regardless

Lively Living
About 11 hours using the app
Mintt Studio replied April 13, 2023

Hi Lively Living, thank you so much for leaving us this 5 star review! We are so happy to hear that you enjoyed our app overall. Our Support team will keep in touch with you regarding your queries. Have a nice day 😊

August 14, 2023

I recently had the pleasure of experiencing exceptional customer support from Inês, a representative from the Instafeed app team. As a dedicated user of the app, I had encountered an issue that left me feeling frustrated and stuck. However, Inês's timely and effective assistance turned my experience around completely.

From the moment I reached out to Inês, her responsiveness was remarkable. It's rare to find such quick and attentive customer service these days, but Inês proved that it's still possible. Not only did she reply promptly to my inquiry, but her communication was also clear and concise, making it easy for me to understand the steps needed to resolve the issue.

What truly sets Inês apart is her evident expertise and knowledge of the Instafeed app. She didn't just provide me with generic troubleshooting steps; she tailored her guidance to my specific situation, showing a deep understanding of the app's functionalities. Her insightful suggestions not only addressed the problem at hand but also empowered me with a deeper understanding of how to navigate the app more effectively in the future.

But what truly amazed me was how Inês's support extended beyond the initial issue. She took the time to follow up and ensure that the solution she had provided worked seamlessly for me. This level of dedication and commitment to customer satisfaction is truly commendable and speaks volumes about her professionalism.

Inês's personable and friendly demeanor made the entire support experience even more pleasant. It's evident that she genuinely cares about the users of the Instafeed app and is willing to go the extra mile to make their experience a positive one. Her patience in addressing my questions and concerns was greatly appreciated, especially in an age where hurried responses can sometimes leave customers feeling overlooked.

In conclusion, Inês from the Instafeed app team is a true gem when it comes to customer support. Her swift response, personalized assistance, and overall commitment to helping users make her an invaluable asset to the app's community. If you ever find yourself facing any issues within the Instafeed app, rest assured that Inês will be there to guide you through with a smile. Kudos to her and the entire Instafeed team for their exceptional service!

13 days using the app
Mintt Studio replied August 15, 2023

Hi ARTIQUE AMSTERDAM, thank you so much for leaving us this 5 review and sharing your feedback about our support :) it makes us so happy to hear that Inês was able to provide timely and effective assistance and that the overall experience was enjoyable. Feel free to reach out to us if you ever need help again. Have a wonderful day!

May 31, 2023

After trying many apps for instagram feeds, this one is exactly what I was looking for! All I wanted to add to the homepage was a clean and simple feed that blends into the theme of the website and I didn't want to pay $10/month for one simple insta feed, no need to tag products or have multiple feeds. The free plan on this app is perfection! So easy and simple to set up! I am very happy!

Retail Therapy AZ
United States
10 minutes using the app
Mintt Studio replied May 31, 2023

Hello Retail Therapy AZ, thank you so much for this 5 star review! It's fantastic to hear that you found our app easy to set up and that your are happy with it. Best wishes!

March 9, 2023

Ines at Instafeed was so incredibly helpful. She helped code the app to work better with another design app we have installed and fixed the image popups so they show better. So kind and patient. Excellent customer service. I was going to switch to another app but now I will keep Instafeed. Thank you so very much Ines!

SONflower Gal Compassion Fashion®
United States
Over 2 years using the app
Mintt Studio replied March 9, 2023

Hello SONflower Gal Compassion Fashion®, thank you so much for taking the time to leave us this 5 star review and share your experience with our Support team! It makes us really happy to know that we were able to provide a good support experience and help you with your needs. If you have any other questions, please don't hesitate to reach out to us. Best wishes!

December 5, 2022

I'm currently using this app to build brand recognition and get followers. It's easy to install, cheap, and the customer service is great of you need help. It's also a nice addition to a website, you can place it anywhere you want without affecting your design. I would certainly recommend!

Premium Health Japan
10 months using the app
Mintt Studio replied December 5, 2022

Hello Premium Health Japan, thank you so much for this 5 star review! We are so happy to hear that you enjoyed with the whole experience with our app and that you recommend us. Feel free to reach out anytime 😊 Best wishes!

April 18, 2023

Easy to install. Decided to upgrade to the pro plan to get product tagging. It wasn't entirely obvious to me how to tag but my question was quickly answered by support complete with a how-to video that made it very easy. Adding my Instagram feed to my homepage just gives me one more way of presenting products - especially products in a lifestyle setting.

Gingerbread World
Almost 3 years using the app
Mintt Studio replied April 18, 2023

Hi Gingerbread World, thank you so much for leaving us this 5 star review! We are thrilled to hear that you enjoyed our app overall and that our Support team was able to provide you with timely and helpful assistance. If you ever need additional help with our app don't hesitate to reach out. Best wishes!