Instafeed ‑ Instagram Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for effortlessly integrating Instagram feeds into Shopify stores, boosting aesthetics and engagement without impacting site speed. It supports Instagram Reels even in its free version, offers easy installation, and customizable features like bespoke CSS for brand consistency. Multiple feeds can be managed on a single site. Customer support is highlighted as responsive and helpful, providing quick solutions and effective communication, including on weekends and for merchants on the free plan.
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If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
It is slick. However, the button to publish the feed to the store does not work. Pressed it twice.
Hello buybook, thank you for your feedback! Our team has reached out to assist you. Please check your inbox for our message, and we will get this sorted out for you. Thank you!
The customer team resolved our issue with amazing speed!
Hello ADORABLE FLOWERS TOKYO JAPAN, thank you for your kind feedback! It makes us really happy to hear that our support team was able to help you quickly. If you need help again, feel free to contact us anytime, we are always here to help. All the best!
Reliable, helpful app! Recommend!
Hello Afrogem Jewellers, thank you so much for this 5-star review! It's fantastic to know that you enjoyed our app. All the best!
This app made adding our Insta feed to our homepage so easy and it looks great. Their customer support is amazing too, immediate response and help and we are on the free version! Highly recommended!
Hello Hunt Mutt, thank you for this review! It makes us really happy to hear that you found our app easy to integrate and that you like its appearance. We strive to provide quick and personalized support, and we are glad to know we could deliver that for you. If you need help again, feel free to contact us anytime. All the best!
Very helpful and a great app. Easy to use.
Hello HEXXEE, thank you for this review! We are glad to hear you find Instafeed helpful and easy to use. If you ever need any support, we are here for you. Best wishes!
We installed the app and had the most excellent technical support when we needed it. The app is super easy to install and get working and the team helped us with bespoke CSS code to get the exact colours we wanted in the feed button and review stars to match our branding. Fabulous support, great app that works super well and we have two feeds installed. Great price per month. We are very happy and recommend you install and use this Instafeed app. Check out our use of the app on our site https://johndyergallery.com/collections/new-artwork
Hello John Dyer Gallery, thank you so much for your wonderful review! We are thrilled to hear that you found the app easy to install and that our team was able to assist you in perfectly matching your branding. It means the world to us to know that you are happy with the way the feeds look on your website! We truly appreciate your recommendation and for sharing your experience. If you ever need further assistance, feel free to reach out. Thanks again for choosing Instafeed. All the best!
Great app for Instagram integration in shopify store, the customer support team is as fast as light, I was having trouble to incorporate Insta feed in my store and the soon I mailed the customer support team, they resolved ,y issue within 20 minutes. Thank you Instagram Feed team.
Hello Purely Femme, thank you so much for sharing your kind feedback! It makes us so happy to hear that you enjoyed our app and your experience with our support. It's also amazing to know that our team was able to assist you promptly, and we are excited to continue working together. If you need assistance in the future, please don't hesitate to reach out, we are always here to help. Wishing you all the best!
Great! I had a change I needed to make and it was super easy to work with support. They were fast and helpful. Thank you!!!
Hello Global Formulas, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support. If you need help again don't hesitate to reach out, our team is always ready to assist you. Wishing you all the best!
Top service and the app is great!
Hello ioolajewelry, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to assist you whenever you need us. Wishing you all the best!