Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and seamless integration of Instagram into their websites. They value features like showcasing Instagram feeds, product tagging in galleries, and image filtering via hashtags. The translation options and language editor are praised for enhancing international customer engagement. The customer service is commended for its promptness and efficiency. Merchants also like the ability to retain customers on their site, create multiple galleries, and promote products effectively. However, some find the frequent updates and offers to be a downside.

May 5, 2017

Love this...i couldn't figure out how to embed and they did it for me. Yes, to their customer service

Delanis
United States
27 days using the app
Edited March 23, 2020

Very positive experience with customer service, implementing a special request that we had to make the app even better. It is now possible to tag specific product variants, which is of great help when you feature a specific product that has different sizes and prices. Fast working, professional, helpful and committed to solving problems!

Tote Stories
Sweden
27 days using the app
Growave replied March 19, 2020

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :)

Reading such reviews, we feel energized and want to work even harder to make our app better! Thank you!~

July 19, 2016

I has a few issues integrating the app in my store, but Eldar was most helpful and I'm loving the look so far! I only wish there were more customization options offered from the app's dashboard, rather than having have to modify the code.

Inkdstationery
Australia
Almost 2 years using the app
April 19, 2017

Super easy to set up and use and way cheaper than the other shoppable Instagram apps out there!

Nurse Drugz
United States
24 days using the app
Edited December 22, 2020

Too many issues with this app. Customer service only replies when a negative review is left. Products do not load and their developer messed up by page by deleting all of our tags from 2019. Deleting app!!!. I do not recommend it.

AMEKANA.COM
United States
Almost 2 years using the app
Growave replied December 29, 2020

Hi team at AMEKANA.COM

Thank you so much for taking the time to leave a review regarding your recent experience. We are disheartened to hear that we have disappointed you at some point and we deeply apologize for this inconvenience. 🙏🏻😞

We are sorry for not being prompt at the response when you reached out for assistance due to the time zone difference. It has always been a pain for us. We truly would love to take the opportunity to speak with you further and put an effort to rectify the situation. Normally it is not typical of us and we are ready to go above and beyond to resolve the issue and gain your faith back.

We have sent you emails personally and strongly hope to hear from you soon❤️

Thank you and have a great day!

October 16, 2015

Love this app - easy to use, great display and customer support is quick and fantastic!

Fiberalamode
United States
22 days using the app
March 15, 2021

We have been using this app on our website ilovetunics.com and very happy with how it's going. Customer Service is phenomenal! they have accommodated every single request of ours with a smile and promptly. The app works great and cross promotes insta = Two thumbs up from our side

I Love Tunics
Australia
21 days using the app
Growave replied March 19, 2021

Heeey, team at I Love Tunics, thanks a lot for taking the time to leave us your amazing review. 😍

Our team always goes above and beyond to provide good customer service and fulfill queries in a timely manner, and we are so pleased that we hit the mark for you! ✨

Great to see how the shoppable gallery perfectly fits your store, making it easier for customers to purchase your beautiful products.

It was a pleasure to work with your team and we look forward to many years of fruitful cooperation with you. 💖

April 3, 2020

Love the app and especially the customer support. Tattu is a joy to work with and quickly makes the requested changes.

Jade Palms
United States
21 days using the app
June 18, 2016

Eldar is such a great help - and so prompt too! I just started installing InstaPhotos and I'm so excited to be sharing my Instagram feed on my website. Check it out here, http://thegeneralstore.sg! Best of all - It's free! Thanks so much Eldar and the people behind this app. You've just completed my store!

The General Store By Plus Minus
Singapore
20 days using the app
October 26, 2017

simple to use, VERY responsive team - they helped set everything up within a matter of minutes, and attended to customizing every aspect that I asked for. THANKS GUYS

Shop Wyl
Canada
20 days using the app