Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for businesses with large inventories. It's praised for its easy setup, immediate value, and customization options. The app provides high-quality search results, advanced filtering, and guides customers to products, improving conversion rates. It also enhances SEO and customer relationship management. The support team is noted for their quick and efficient problem-solving. Merchants appreciate its seamless integration with site themes and comprehensive back-end configuration options.

October 27, 2023

Collections pages give slower scores on google speed insights compared to standard shopify collection pages. Fast Simon team says nothing they will do but just asks us to fix issues on our side.

FredCo International
United States
Over 1 year using the app
Fast Simon replied November 18, 2023

Dear Fareed,

Thank you for sharing your concerns, and we appreciate your business with theFredCo.com over the past two years. We understand the importance of website performance and its impact on your business.

We want to express our gratitude for the significant role the Fast Simon platform has played, contributing to over 60% of your total revenues. Our goal is to continually enhance your store's conversion and SEO, and we take your feedback seriously.

We acknowledge that certain themes and third-party scripts can affect performance. We have been proactive in offering guidance on these issues and even extended a complementary service to review the liquid in your store. However, we've encountered challenges in addressing the highlighted theme issues, partly due to the limitations in accessing the non-live theme.

It's worth noting that your Google Page Speed Core Web Vitals Assessment for mobile is very close to being in the green zone. The Time To First Byte (TTFB) is the last piece that is still in the orange, and the suggested solutions we sent and wanted to review in the liquid are probably the culprit.

As the Fast Simon team, we take pride in serving a diverse range of D2C brands, and we have not experienced such difficulties in cooperation with our clients before. We remain committed to finding a resolution that meets your expectations and improves your website's performance.

We understand that the upcoming BFCM season is crucial for your business, and we sincerely wish you the best of luck. Our team is here to support you, and we remain open to further collaboration to address any outstanding concerns.

Thank you for your understanding and continued partnership.

June 29, 2023

Fast Simon is crucial to our business. This app makes it so easy to set up our collection pages with the order of products we want. They're always updating to new and impressive tech. There are always new updates that push our site to the next level. Kylie, our rep, is the best. She always handles our issues very fast and lets us know when there is something better we can be doing to better utilize Fast Simon tech.

Best Bully Sticks
United States
Over 3 years using the app
Fast Simon replied August 13, 2023

A please powering your ecommerce site!

June 23, 2023

I had a slight issue with the sort and filter product which was not the fault of Fast Simon but of a previous developer but Ido from Fast Simon looked and fixed the problem extremely fast and efficient and always making sure to communicate in a way that was easy to understand. I truly appreciate the superior customer experience !

Patterson Flynn
United States
11 months using the app
Fast Simon replied August 13, 2023

Greatly appreciate your kind words!

July 5, 2023

Exceptional technology. Amazing people. Reliable, accountable & experts. Highly recommend FastSimon for high performing companies wanting improved search.

United States
10 months using the app
Fast Simon replied August 13, 2023

Thanks so much for your kind review!!!

May 1, 2023

The Fast Simon provided a great solution for high quality search results when using our website and mobile app.

United States
Over 1 year using the app
Fast Simon replied June 8, 2023

Much appreciated team! A please powering your site and Tapcart client :-)

Edited February 19, 2019

Been using Instant Search for awhile now and love it, as do our customers! Excellent support as well!

United States
Over 7 years using the app
July 27, 2015

If you really want to have a search, you need Instant Search.....great, low prices PERFECT!

Berts Weinexpress
Over 7 years using the app
July 15, 2016

Excellent app, great features and superb speed, same goes for the customer service. Ed and Jay have helped me out tremendously over the past few months making sure the search engine performs at its peak! Fully recommended :)

Absolute Toner
Over 7 years using the app
May 30, 2016

Great App! Quick support, and fast resolve my issues! Thanks, Ed!

La Mattress
United States
Over 7 years using the app
September 18, 2016

Instant Search+ is a really powerful tool for any online business. Search results are generated very quickly, and the App includes some great features that allow customization - such as being able to affect the results of certain keyword searches. No complaints so far...well done!

Sounds Easy
About 7 years using the app