Fast Simon Search & Discovery , 710 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust search and filter capabilities, especially useful for stores with a large inventory. It's praised for its speed, accuracy, and ease of use, offering features like a customizable layout, auto-complete search, and valuable data insights. Many have seen an increase in conversion rates and average order value since using it. The support team is frequently commended for their quick responses and custom solutions. The app is also noted for its straightforward installation and setup.
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I had a slight issue with the sort and filter product which was not the fault of Fast Simon but of a previous developer but Ido from Fast Simon looked and fixed the problem extremely fast and efficient and always making sure to communicate in a way that was easy to understand. I truly appreciate the superior customer experience !
Greatly appreciate your kind words!
Fast Simon is crucial to our business. This app makes it so easy to set up our collection pages with the order of products we want. They're always updating to new and impressive tech. There are always new updates that push our site to the next level. Kylie, our rep, is the best. She always handles our issues very fast and lets us know when there is something better we can be doing to better utilize Fast Simon tech.
A please powering your ecommerce site!
Fast Simon has been a game changer for our business. Their excellent customer support and developer team were able to customize a sophisticated filtering and search function for our website. They were fast, efficient, smart and endlessly patient. We are now able to present an on-brand experience for our customers with the analytics to assess how our business is performing and the ability to manage our filters and search easily. Highly recommended!
Thanks you for the kind review - a pleasure working with an amazing merchant like Satya - have an amazing BFCM!
Amazing customer support. I had an enhancement I wanted and couldn't figure it out but with their support I was able to get the CSS from support and make the changes.
VERY EASY and SPEEDY
Thanks you for the kind review! Glad you like it :-)
The Fast Simon provided a great solution for high quality search results when using our website and mobile app.
Much appreciated team! A please powering your site and Tapcart client :-)
Really loved this app to begin with, but recently became disappointed in a few things that led me to cancel. Firstly, the sudden price increase - from $140/yr to $400/year?! - for the same level of features. Once it expired, the regular search functionality was disabled/broken on my website. I lost a lot of business over the weekend because no one could search my products. Their customer support responses were unfriendly/rude, unhelpful, and did not make me want to support this company any longer. I researched and found several other Shopify instant search apps for far less cost and/or free that do the exact same thing and even offer more features. Don't waste your money with this Search app.
Hi Claire,
We were sorry to read your review. A few facts to keep in mind:
1. You were answered politely - no rudeness whatsoever.
2. Your search was not working due to the fact that you replaced the basic Shopify search with the app search. However, you stopped paying for the app search, and therefore it stopped working. As you can see below - we explained it to you several times and gave you the choice to pay for the app or stop using the app.
3. Moreover, when you complained that the new pricing is too high for you - we extended a significant small business discount to you so that the new price is closer to what you paid before.
Exceptional technology. Amazing people. Reliable, accountable & experts. Highly recommend FastSimon for high performing companies wanting improved search.
Thanks so much for your kind review!!!
Amazing Customer Support! I had an issue and the team at fast Simon fixed the issue straight away, they have been so quick and effecient
Much appreciated and wishing you a fantastic BFCM season!
The best search & filtering app there is, hands down. All the rest dont come close. Worth the money, no question
Thanks so much - we appreciate your kind review and the fact that you love it!
This app truly maximize conversion rate & AOV. This app does not a combination of simple search bar or filters, but providing best Shopping Experiences for our customers. The help center is so much helpful and fast. Anyone who tired of delaying services must use this app. Highly recommended.
Thanks you so much for the review - it means a lot to us moving forward with the shopping experience innovation.