Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quick, accurate search results, especially for stores with large product catalogs. They appreciate its machine learning capabilities, additional filtering options, and the No Code Editor feature for ease of use. The responsive support team and regular updates are also praised. Merchants value the analytics and recommendation widgets for understanding customer behavior and suggesting related products. Some reported improved website performance and increased sales after using the app.

February 14, 2014

Works exactly as it should. Would be 4 stars due to some limited customisation options (which are currently in the works), BUT the excellent support from Ed negated this, customising from their end, earning the full 5 stars!

The Oak Bed Store
United Kingdom
Almost 4 years using the app
July 3, 2016

Awesome app. This is exactly what i was looking for.

Teachers Printables Store
Australia
Almost 4 years using the app
February 21, 2017

great app, increases your sales by improving your search results

Chandal
Spain
Almost 4 years using the app
August 10, 2021

This app helps with site speed when filtering through collections and also their Devs are super helpful if you run into any issues!

Velour
Canada
Over 3 years using the app
Edited April 12, 2022

Easy to use and to integrate - support is always available and quick to resolve any issues, if and when they arise.

Fillion Électronique
Canada
Over 3 years using the app
April 11, 2014

I love this app! easy to install, great functionality! Great responsiveness when contact. It just really doesn't get much better! Two thumbs up, and a couple of big-toes too.

Pearls.com
United States
Over 3 years using the app
Edited March 26, 2020

InstantSearch+ is a great replacement for Shopifys native search. It adds a great deal of functionality to on-site search and can help visitors navigate your product offering. For premium brands like Kidrobot that work with hundreds of different artists and entertainment licenses on a plethora of product types, it can be a challenge to organize a navigation menu to help customers find what they are looking for. We rely on having a robust on-site search to help visitors navigate the site.

The support team is responsive and helps when you experience problems.

The only thing that has been discouraging for us is that you have to upgrade to the highest plan to get many of the features most websites will need. One example is that the search does not automatically sync to product updates regularly unless you are on the top plan. This means any time you make an update to a product or publish a product you have to go into the app and manually sync it.

Kidrobot
United States
Over 3 years using the app
Edited July 19, 2021

We're leveraging InstantSearch+ for search and collection pages. The tag-based filters are extremely powerful and everything is customizable and fast. The support has also been quick and helpful whenever we have needed it. On top of that, whenever we are seeking any additional functionality, I don't know how they do it but they seem to always have a path to resolution and they always have it quickly. Our team has been very happy with the level of customization we have been able to achieve. Thanks to Ed and the whole team over there!

Freestyle USA
United States
Over 3 years using the app
November 11, 2016

Exactly what I was looking for! When customers typed in keywords or part numbers nothing was showing up, now that problem has been solved. Keep up the good work!!!

Industrial Piping Plastics
United States
Over 3 years using the app
April 7, 2021

Great app with great support. The free subscription is great, I just wished the premium features weren't so expensive.

Thompson's Luxury Soap
United States
Over 3 years using the app