Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quick, accurate search results, especially for stores with large product catalogs. They appreciate its machine learning capabilities, additional filtering options, and the No Code Editor feature for ease of use. The responsive support team and regular updates are also praised. Merchants value the analytics and recommendation widgets for understanding customer behavior and suggesting related products. Some reported improved website performance and increased sales after using the app.

July 25, 2016

(PT) Por hora estou apaixonada pelo app. Acabei de instalar e funcionou em segundos.

For now I am in love with the app . I just installed and ran in seconds .

Ninacosmeticos
Brazil
13 days using the app
April 6, 2018

Instant Search works right out of the box.
It's very easy to install and gives excellent results as you type.

I like that you can also add some specific keywords to show specific products.

What I like less is their interface.
It's ugly and I wish they would use Shopify's framework to make a more user friendly layout.

It really doesn't want to go in and customize all of your options.

Another bummer is that the lower plan only allows you to see the last 30 days of stats.

Knowing what keywords were the most searched in the last year or last 6 months would be great... but I'm not going to pay an extra 60$+ per month for that option.

Overall, it does what it says and it does it well.
My visitors use it more than I though.

Nanukhardcases
Canada
12 months using the app
March 11, 2020

customer service is great, they are helpful and efficient even when you dont have the paid plans! also the app give you predictive search and products filters, its really great, recommended :)

Rokai
Switzerland
13 days using the app
September 14, 2020

Amazing app right out of the box. Would like to see some more custom features down the line but it has done everything we can ask for.

Linemen's Supply
United States
13 days using the app
July 14, 2016

This search is way better than the standard search the Shopify provide you. I've already seen an increase in sales and it's only been a week

Rebalance
New Zealand
13 days using the app
February 8, 2017

Very easy to instal and use! Look clean, no coding skills required.
It's free!

8case
Poland
13 days using the app
December 16, 2016

Great app. It helps people find your products instead of going through the entire site.

Cloud 9 Zone
United States
13 days using the app
Edited July 2, 2021

We used this app for a year at the rate of $49.99/mo without any issues. But at the end of the year, they inform us that they now base their plans on monthly Sessions (not the number of search queries) and that we're now forced into a plan that is $129/mo. That is an unreasonable upsell considering we spend on marketing to increase our traffic (sessions) but that does not necessarily translate into increased use of this search bar app. Why? Because we target our advertising at specific products and pages. In-store Searches are primarily driven by Organic Traffic. So why should we pay more for a search bar because we advertise more? Especially when that does not impact searches by organic users? If we have 72,000 sessions but only 2,000 searches... why are we paying for sessions? These things are unrelated and it's a sneaky way of linking their fees to our marketing spend. Big NOPE. If you want to be penalized for spending more on marketing and increasing your sessions, then this might be the search bar for you! But there are plenty of other highly functional search bar apps that charge based on actual use of the search bar - based on searches. When asked for an explanation about this via their support channel the responses were timely but terse and uninformative. For $129/mo you at least expect very friendly customer support. After the initial 1-star review we posted they reached out to complain about details of the review but not to offer any sort of remedy to the core issue. Seems they are more concerned with review stars than with customer satisfaction.

Mysterious
United States
About 1 year using the app
February 16, 2017

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

Calamonjo
Cyprus
12 days using the app
June 1, 2017

Good just needs better pricing

Protekme
United States
11 months using the app