Intuitive Shipping , 418 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

This app is praised for its highly customizable shipping solutions, including features like "Smartboxing" for efficient packaging and "Scenarios" for different shipping methods. Merchants appreciate the customer support and the app's integration capabilities. While some find the setup complex, professional help is available. It's known to save time and improve accuracy in shipping quotes, helping to avoid losses from inaccurate estimates.

September 25, 2019

I have a pretty complicated setup and this app can handle it all! The setup can be tricky, but there is always someone there to help. Paul is very good at giving clear instructions. I usually ask him to review my settings to be sure I got it right, which he is happy to do. And when I got it wrong, he fixed it for me!

Detail Supply Plaza
United States
About 4 years using the app
Edited April 7, 2020

We spent a lot of time looking for a shipping app that would fit our needs and Intuitive is the crown jewel. The back end allows you to create endless shipping scenarios for all of your logistical desires. In addition, their support team is what makes this app worth getting. Any question I have, they answer at least within 24 hours or sooner and they offer phone 1:1 support whenever you need it. Best shipping app on the market!

Naish USA
United States
Almost 4 years using the app
January 23, 2020

Thank you to Paul and Celeste for all the support in setting up our UK shipping rates by postcode. Very powerful app with multiple configurations. We use FedEx, Royal Mail and DPD. For DPD we needed to split out destination by postcode. Paul also helped us restrict the collect from store option to only be displayed to customers located 25km or less from our premises using Google Maps API. Works great, took me a while to get my head around the setup ,but support have been very patient with me. I highly recommend this App. :-)

Britemax-Direct
United Kingdom
Almost 4 years using the app
October 4, 2018

Great shipping app for complex shipping scenarios. Fast, very informative support. Thanks again Joel.

Gift Rebellion
United Kingdom
Over 3 years using the app
June 14, 2018

This app is a serious lifesaver and has made creating a complex set of shipping rules as straightforward as possible. Our setup with Intuitive automates way more of our shipping than our previous apps and costs less. Their support is super helpful and it's surprisingly easy to adjust scenarios on the fly for sales or vendor-specific shipping requirements. Can't recommend highly enough.

Lekker Home
United States
Over 3 years using the app
July 25, 2019

This app is great! It has a lot of options for item specific shipping charges and exclusions and can really do anything you need it do, no matter how complicated your shipping is.

They are also extremely quick to reply if you need any help, and always come up with inventive solutions to help with anything you need the app to do.

Mike's Bikes
United States
Over 3 years using the app
February 20, 2019

We use this app integrated with Zapiet Store Pick Up and Delivery to manage our shipping. It is very comprehensive and offers lots of combinations, no matter how complex and ours certainly were. Since shipping, especially for overseas stores, is not straightforward the flexibility this App offers is excellent. But the real value is the absolutely excellent customer support that the team offer. They are responsive, friendly and helpful and will assist in any way they can. Delighted we chose this option. Was the glue that tied everything together.

Edible Blooms New Zealand
New Zealand
Over 3 years using the app
January 7, 2021

I cannot speak highly enough of the functionality, power, and capabilities of this app. Total gamechanger for our business with proper dimensional weight calculations for shipping, proper rates, and more. The Intuitive Shipping Team is incredibly responsive and capable of handling complex issues. I've relied on them several times to get our shop up and running with new shipping charges/changes and they have answered every question thoroughly -- and helped implement! So thankful for what Intuitive Shipping does for our Shopify Store!

Butter Pat Industries
United States
Over 3 years using the app
Edited April 9, 2020

I would give this app ten stars if I could. Superb and timely support which has provided for the fining-tuning and enhancement my store's shipping process. A relief to have and a pleasure to use. I second the previous review: Thank you, Paul!!

Texas Time Gifts and Fine Art
United States
Over 3 years using the app
July 19, 2021

I have used Intuitive Shipping app for several year and their support is the best. Most of our products ship First Class mail but we had several the require special shipping needs and Intuitive Shipping can meed out needs.
Thank you,
Claudia HomeSewingDepot.com

Home Sewing Depot
United States
Over 3 years using the app