Reviews (482)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.

July 6, 2022

In setting up the app, their support team has been incredible. We are feeling great in our decision to use Intuitive Shipping for our shop. Huge thank you to their support team!

Pathway Market GR
United States
Almost 2 years using the app
Intuitive Shipping Inc replied July 6, 2022

We're glad to hear our team was able to help you get Intuitive Shipping set up confidently. We really appreciate you taking a few moments to share this with others so they can make an informed decision. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

October 12, 2023

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

Two Step Performance
United States
Almost 2 years using the app
Intuitive Shipping Inc replied October 16, 2023

We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

March 30, 2019

I can not say enough about Intuitive Shipping. The app works perfect for us and Joel has been great to work with. Very quick and responsive when we needed help setting up the shipping rules, fixing an issue (caused by shopify not Intuitive), and follow up. Would give more stars if I could.

Plus Modern Design
United States
Almost 2 years using the app
January 1, 2023

As a growing company we made the big decision to move over to Shopify, our next step was to choose a shipping app for our growing needs. After doing research Intuitive Shipping always kept on coming up so we to a risk and choose them. I’m hear to say it was one of our best decisions we made as the team at Intuitive Shipping went over and beyond in helping us in creating our shipping scenarios with a breeze. Thank you Intuitive Shipping for being patient with us and understanding our needs.

Strictly European Motors
Canada
Almost 2 years using the app
Intuitive Shipping Inc replied January 4, 2023

Thank you so much for sharing this! We're very happy that you chose Intuitive Shipping, and that your experiences to date have been overwhelmingly positive. We're not happy until you feel confident with your setup. Our team is here to help if you get stuck on something or if you just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

December 4, 2017

This is the PERFECT APP for all your shipping/delivery needs. It saved me countless hours and money. It doesn't seem to have any limits, unlike some much more expensive solutions out there. Customer support goes above and beyond... Joel seems to always be available, and really knows what he's doing - even on a Sunday night! If I could give this app 10 stars, I would.

Raw Market
United States
Almost 2 years using the app
March 10, 2022

I have a small business in rural Canada. Setting up and understanding shipping scenarios on Shopify can be daunting. I don't have a whizz in-house that can figure this stuff out for me. Intuitive Shipping has been amazing. I can talk to a real person- who understands my business, get specific information for my region, and can help me step by step to set it up. For me the "white gloves option" to build it for me saved hours of sleep and worry. It did cost a bit but was worth it to ensure it was done 100% correctly. I would highly recommend. If in doubt, sign up with them.

Kinder Surprises Antiques
Canada
Almost 2 years using the app
Intuitive Shipping Inc replied March 11, 2022

Thank you for taking time out of your day to share your experiences with Intuitive Shipping. This means a lot to our entire team! We're happy you were able to take advantage of our white glove service, and that it's given you the peace of mind we intended. Our white glove specialists won't rest until they've got everything set up just the way you need it. We're here to help you whenever you run into a new challenge, or even if you just have a question about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

August 8, 2018

The Best Shipping APP on Shopify by FAR!

American Genrators
United States
Almost 2 years using the app
Edited March 23, 2020

Here are the reasons I think Intuitive Shipping is my top 3 apps that I have seen:
1. Stable, accurate and sophisticated
2. The flexible setting fit most of my needs
3. Fast running speed
4. Written by professional and reliable developers
5. Full detailed help menu
6. It keeps adding valuable features
7. It worth more than the price
6. Prompt and high-quality support

It supports live shipping rate too! So I highly recommend it.

A Lot Mall
Hong Kong SAR
Almost 2 years using the app
March 11, 2021

This app makes ANYHTING we need for shipping charges possible. Friendly support with quick response time and viable answers!

c’est beau1872
United States
Almost 2 years using the app
February 3, 2022

Really good app that helps us with our shipping needs. Plus the technical support is brilliant - very knowledgeable and ultra responsive. Highly recommended.

Tree2mydoor Sales
United Kingdom
Over 1 year using the app
Intuitive Shipping Inc replied February 4, 2022

We're really happy to hear Intuitive Shipping is helping you succeed with shipping. Thanks for taking a few moments to share this! Our support team is always here if you get stuck with anything or have questions.

Best regards,

Ron Anderson
Customer Experience Manager