Intuitive Shipping , 421 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

February 4, 2020

This App has provided us a great deal of shipping flexibility and the support has been outstanding! I highly recommend this App!

La Bottega della Nonna
United States
10 months using the app
July 9, 2020

This is the only shipping app you need. We tried them all. This is hands down the BEST and most CUSTOMIZABLE. Great support team to for easy answers. Highly recommend!

Grip Clean
United States
10 months using the app
May 26, 2020

This app takes a lot of set up (depending on your needs and our needs were complicated) but Paul was amazing and helped with every step and question. Now the app runs seamlessly, and we only make small changes as needed by season or special circumstance. Paul has also been amazing for the random questions that pop up from time to time. Chat is great feature, emails are answered by the next day, and it is simple enough to set up a video call if needed. Very satisfied with our choice to go with Intuitive Shipping app for our online store.

Walking with Purpose
United States
9 months using the app
June 29, 2020

Intuitive Shipping was amazing to work with and very responsive to any issues that came up during set-up. We had complex needs and logic that went beyond what any other app could support, especially related to multi-location inventory, and Joel and his team were able to work with us to provide exactly what we needed. Shopify's delivery logic is flawed and only works with a limited number of locations - with Intuitive Shipping and Zapiet Pickup & Delivery we were able to create a much better experience for our customers.

FFO Home
United States
9 months using the app
March 10, 2021

The app has been very useful for our many different shipping scenarios. Their support team was very knowledgable and dedicated to helping us find solutions to our questions! Thank you!

Burdock Brewery
Canada
9 months using the app
January 6, 2022

This app has let us set up worldwide posting with several carriers, there are a lot of shipping scenarios available and it is easy to use. The support has been great too, any queries or questions resolved straight away. Great App and partner for our website.

Twinings
United Kingdom
9 months using the app
Intuitive Shipping Inc replied January 6, 2022

Our team has thoroughly enjoyed working with you! We look forward to a continued partnership, and to helping you whenever the need arises. Thank you for taking a few moments to share your Intuitive Shipping experiences with others. It is very much appreciated!

Best regards,

Ron Anderson
Customer Experience Manager

June 14, 2022

Super intelligent & impressive app with A+ technical support. Helped us solve some super complex shipping scenarios for large catalog stores in no time, would recommend to anyone who needs to expand on Shopify shipping capabilities.

Morrison Hotel Gallery
United States
9 months using the app
Intuitive Shipping Inc replied June 17, 2022

We're very happy to hear that Intuitive Shipping is helping you manage your complex shipping strategy, and that you're getting the support you need from our team. Thank you very much for taking the time to share this so that others with similar shipping needs can make an informed decision.

Best regards,

Ron Anderson
Customer Experience Manager

March 16, 2021

This is the best shipping settings app I've tried so far. The interface is beautiful and their customer service is SUPER fast, patient and helpful. I would recommend this to anyone with specific shipping needs.

Doodl
Hong Kong SAR
9 months using the app
Edited November 9, 2022

UPDATE: the support from these guys is truly exceptional... they're on it, accurate, and will keep on it until issue is resolved. I cannot recommend Intuitive Shipping enough!! Many thanks!! We're able to do multiple configurations for local delivery, carrier rates, product based packaging iterations etc - very, very good app, and once you understand some basic steps, it's pretty remarkable. In the inevitable support request, Greg has been fantastic, timely, thorough and solved all my issues and the initial setup call is a nice feature. VERY strongly recommend this app, especially if you have various product dimensions and weights - the boxing function is really spot on. Go for it!

Apex Chassis Wholesale
United States
9 months using the app
Intuitive Shipping Inc replied March 29, 2022

We're thrilled to hear that Intuitive Shipping is helping you effectively manage complex shipping requirements! Thank you for sharing your recommendation and for talking about your experiences working with our amazing team, especially Greg. We appreciate this so much! Thank you.

Best regards,

Ron Anderson
Customer Experience Manager

April 18, 2023

Excellent app with an incredible team who has been there to support us every step along the way of getting our shipping set up. We sell items of all shapes and sizes, some that are available to ship across North America and others that are only available for local pick up or delivery. Intuitive Shipping has been instrumental in helping us set up our shipping program within Shopify. Would highly recommend!

Simone & Ivy
Canada
9 months using the app
Intuitive Shipping Inc replied April 24, 2023

Wow, thank you for your recommendation! It's great to hear that Intuitive Shipping is helping you effectively manage the complexity with your shipping requirements, and that our support team has been there to guide you through the setup process. If you have any questions or run into any concerns, please don't hesitate to reach out. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager