Intuitive Shipping , 374 reviews

Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced shipping capabilities, including handling complex, multi-box, domestic, and international shipping needs. It's particularly useful for businesses with large product catalogs and complex shipping scenarios. Features like "Scenarios" and "Smartboxing" are praised for creating different shipping scenarios and calculating packaging efficiently. The app also offers a "White Glove Setup" service for easy setup and provides accurate rates by allowing merchants to specify each item's dimensions. The user-friendly interface and prompt tech support are also appreciated. The customer service is described as knowledgeable and responsive. The app also has features to block shipping to fraudulent accounts and handle special rates.

November 12, 2020

This app and its developer are amazing. Intuitive Shipping has been a game-changer for us. We are using it in a custom application, and the support team went above and beyond to take care of us.

Stay Golden
United States
6 months using the app
January 7, 2021

I cannot speak highly enough of the functionality, power, and capabilities of this app. Total gamechanger for our business with proper dimensional weight calculations for shipping, proper rates, and more. The Intuitive Shipping Team is incredibly responsive and capable of handling complex issues. I've relied on them several times to get our shop up and running with new shipping charges/changes and they have answered every question thoroughly -- and helped implement! So thankful for what Intuitive Shipping does for our Shopify Store!

Butter Pat Industries
United States
5 months using the app
April 11, 2021

This app is perfect for accurately calculating shipping rates and takes the guesswork out of which boxes to us. Support is also extremely prompt.

Kinetic Labs
United States
5 months using the app
May 7, 2021

Really useful app for us due to having complicated shipping across many vendors. Helpful support also.

Bonnie Local
United Kingdom
5 months using the app
October 28, 2019

App allows you to combine postage options and charge per unit, so much more flexibility than the default Shopify options. Live chat are a great help and will assist with set-up to ensure everything is working to your requirements. Instant, helpful and would have been lost without their assistance!

Côte Restaurants
United Kingdom
5 months using the app
September 16, 2019

The app itself is the best shipping app: more powerful, and easier to set. I have tried them all! And most importantly, the support is stellar: they answer fast, and go as deep as necessary in the issue to help you solve them.

La Compagnie des Cartes
5 months using the app
May 22, 2020

This is a wonderful app that has the option to create virtually any scenario to achieve your shipping goals. You're able to combine shipping options, add free shipping for the entire order or specific products, charge different rates by distance, and the list goes on.
The staff is incredibly kind and helpful, as well and dedicated to helping you achieve exactly what you're looking to do!

Ville + Rue
United States
5 months using the app
April 13, 2021

This app is honestly amazing! It does everything I need it to do and more. It can be a bit tricky at first as there are a lot of different options but, you can pretty much tailor this app to meet your personalized shipping needs. I was like a fish out of water when I first started using Intuitive shipping, however the Intuitive team is super helpful and accommodating they will teach you everything you need to know step by step and even provide you with useful information so you can get the most out of this app. I specialize in drop shipping home and garden décor so its pretty hard for me to use Shopify's standard shipping system. As it assumes that all of my products ship in a one size fits all box. This app has made it possible for me to now set my own custom dimensions for each product and group them into their appropriate boxes so I don't lose money on shipping or have to overcharge my customers. A big special thanks to Michael, Paul, Celeste & Sharon for helping me get my company off the ground after feeling like I hit a major roadblock you guys are the best!

United States
5 months using the app
August 27, 2021

Great app and great customer support. I like the companies that always work on improving their services and meet their client's needs. Thank you!

Chic Homz
5 months using the app
Intuitive Shipping Inc replied August 27, 2021

Thanks for the awesome review! We're happy to hear you're loving the app. Our support team appreciates the kind words, too. We're here to help whenever you need assistance!

Best regards,
Ron Anderson | Customer Experience Manager

November 28, 2023

Extremely supportive team behind this app!
United States
Intuitive Shipping Inc replied November 30, 2023

We really appreciate you taking a few moments to share this to help others make an informed decision about Intuitive Shipping. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager