Intuitive Shipping , 421 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

January 28, 2019

The support was incredible ....The app support and rules was perfect for the shipping rates! I recommend it for every business for sure !

Raisman Corporation
United States
8 months using the app
November 10, 2021

This is an excellent shipping automation app. We had some specific scenarios that we needed to build for our products and packaging and this app handled it easily. Paul from the Intuitive Shipping Team was an excellent help and took care of our hiccups promptly. Very impressed and looking forward to continuing to work with them long term!

Shine LED
United States
7 months using the app
Intuitive Shipping Inc replied November 10, 2021

Thank you for the kind words! We're thrilled to hear Intuitive Shipping is helping you achieve the shipping setup you need. Our support team is ready to answer any future questions or address any concerns that come up.

Best regards,

Ron Anderson
Customer Experience Manager

April 8, 2021

Amazing service from Paul. I had a whole bunch of unique requirements for my shipping that no other app could handle. He set everything up in less than a day and saved me weeks of stress and headaches. He was very patient and accommodating with my crazy requests and replied to all my questions super quickly. So happy I found this app. Thanks so much!

Aspen & Echo
Canada
7 months using the app
February 4, 2019

Amazing support team! If you need many rules for different shipping rates, Intuitive Shipping is definitely your best choice. Special thanks for the support team!

Solutionz
Kuwait
7 months using the app
April 10, 2018

Excellent product & fabulous customer service!!

The Honest Connection
United States
7 months using the app
February 18, 2023

If you are seeking a robust, flexible shipping solution for both simple and highly complex shipping scenarios, look no further. Additionally, with Intuitive Shipping you will get unparalleled, domestic customer service and a unique ability to test all of your changes on your live system without impacting your existing functionality. Intuitive is fully committed to helping you succeed. My only disappointment is that we had to churn through so many other lesser apps before finding Intuitive.

Acoustic Coffee
United States
7 months using the app
Intuitive Shipping Inc replied February 22, 2023

We're so glad you found us! And we're happy that your experience with Intuitive Shipping has been such a positive one so far. It's great to hear that you're taking advantage of our testing features so you have the confidence that your updates work properly without disrupting your current setup. Our team is here if you get stuck on anything or if you have any questions. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

March 9, 2023

Very helpful tool! The offerings are fairly robust, which allows for detailed customization. There's a little bit of a learning curve when you're first getting everything setup, but their support is awesome and very communicative.

Uprise Art
United States
7 months using the app
Intuitive Shipping Inc replied March 13, 2023

Thank you for helping others make an informed decision! We know Intuitive Shipping can handle just about any shipping situation you can think of, so our team is always here to help if you have a question or run into a snag during or after setup. We also have an extensive help center with a number of setup articles, how-to guides and FAQs about Intuitive Shipping. Let us know if we can help!

Best regards

Ron Anderson
Customer Experience Manager

June 11, 2022

Mechael, Customer Success Representative of Intuitive Shipping, helped us a lot and solved complicated shipping rules

Genki Forest
United States
7 months using the app
Intuitive Shipping Inc replied June 13, 2022

Thank you for taking a few moments out of your day to share your experience with Intuitive Shipping. Please don't hesitate to reach out to our Success team if you run into any concerns or have questions. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

February 12, 2020

Super useful and powerful shipping app. We use it to calculate precise, real-time international rates. The support has been lights out, thanks to Paul and his team.

Alpha Golf
United States
7 months using the app
March 2, 2022

This app does exactly what we need to display specific shipping services and rates based on what's in a customer's cart. The technical support team helped us really dial it in and tweak it for our exact situation and demand. They were also quick with communication and solved a lot of issues I ran into while I was setting up pretty complicated scenarios.

Rainbow Technology
United States
7 months using the app
Intuitive Shipping Inc replied March 3, 2022

Our team very much appreciates this, thank you! We're glad you were able to get the help you needed to get your setup just right. Please don't hesitate to contact our support team if you have any questions or run into and challenges.

Best regards,

Ron Anderson
Customer Experience Manager