iThink Logistics , 114 reviews

Overall rating
4.1
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this app for streamlining shipping processes, enhancing customer experiences, and offering competitive pricing. They appreciate the reliable pick-up and delivery services, excellent customer support, and easy-to-use backend software. Some merchants reported issues with fetching store orders after integration. The app's timely delivery, even to remote locations, and efforts to reduce NDR and RTO are also praised. The user interface is described as clean and easy to navigate, with a support team always ready to assist. Merchants find the app's services efficient, user-friendly, and beneficial to their businesses.

March 15, 2024

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

Gadget Monkey
India
25 days using the app
March 15, 2024

iThink Logistics redefines efficiency in the logistics industry. Their intuitive platform, unwavering reliability, exceptional customer service, flexibility, and commitment to sustainability set them apart. From seamless operations to timely deliveries and eco-friendly practices, iThink Logistics exceeds expectations. For businesses seeking a dependable logistics partner, iThink Logistics is the top choice.

LAST MILE
India
About 1 month using the app
December 27, 2023

iThink Logistics isn't just a courier company; it's a strategic partner. They've streamlined my shipping process, saved me money, and helped me deliver happy customer experiences. If you're an e-commerce seller looking for a reliable, cost-effective, and customer-centric shipping solution, look no further than iThink Logistics. Give them a try, and I guarantee you'll be writing your own positive review in no time.

The Exotic Jungle
India
11 months using the app
December 25, 2023

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

darjifashion
India
About 1 year using the app
December 27, 2023

Thanks to Bhumika and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Bhumika. She is pretty skilled and can quickly resolve our queries.

Nivnyaa Fashion
India
Over 1 year using the app
December 27, 2023

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Sockscarving
India
8 months using the app
May 3, 2024

Hello, I'd like to bring something to your attention. Generally, the UI and tools are commendable. However, there's an issue regarding fetching store orders from Shopify after integration. Could you kindly investigate this matter?

Prathi Box Katha
India
About 1 hour using the app
March 12, 2024

They blackmail you to release payments. Pathetic ethics of the company.

clayco
India
7 months using the app
October 21, 2023

WE ARE BADLY HARRASED BY ITHINK LOGISTICS. ITS A COMPLETE SCAM ! All our wallet balance has been deducted by the company and its showing negative balance. Also our COD remittance is kept on hold.

Suddenly they have sent an overdue invoice mentioning absurd weight discrepancies for last 3 months, though no prior notification or detail shared by them so that we can justify ourselves.

After escalating, they keep diverting the issue to each other without any resolution. If you really want to save your hard earned money then you should avoid them who are trying to scam businesses.

Craftyle
India
4 months using the app
May 18, 2023

We are working with I Think logistics and we are satisfied with service and rates.
we have faced very good co operation regarding claim issues satisfactory...

Archittam Fashion
India
Over 1 year using the app