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Overall rating
3.9
Counts per rating level
  • 69% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
October 11, 2018

Their customer service is awesome, and the quality of their watches was better than I expected. I was surprised at how slim the watches I ordered were. The mock ups of the watches make the faces look bigger than they actually are.

destinytimepieces
United States
Almost 3 years using the app
Edited March 28, 2019

I loved the phone grips and added a ton of those to my store. The quality of production is good but the shipment is very very slow. Every order takes over 4 weeks to complete. Add this app only of you are going to hold inventory because the both fulfilment and shipping is super slow.

They seem to add or remove products from from inventory as they please. One day 90% of my products from this store went out of stock without notice. They dodnt bring it back till i pointed it out.

The chat service was great at first but the response became slower over time. Its just one person and she’s very sweet and seemed overworked.

Masala Pop Store
United States
Over 2 years using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, and glad you like our products! After years of precipitation and versions update, our User interface, and design function has been more optimized than before, and we have reorganized a better-dedicated customer service team to help you deal with the problem in time. Welcome to our website to customize your design again, we'll guarantee a better experience and real-time assistance, and fast shipment for you. Please feel free to contact our support team, we can provide you with a free sample.

March 2, 2019

Just want to say thank you. I had been looking for another avenue to sell and had specific products in mind, you had everything I was looking for in one place.

Always Be Fabulous
Canada
Over 2 years using the app
Edited April 22, 2019

I use this app to give my store diversity and it's working so far. So glad it's free so I can create with limits and only get charged when something is bought. I love everything about this app

Piece Of Everything
United States
Over 2 years using the app
June 30, 2021

It took two weeks for Jetprint to tell me they ran out of the tote bag I ordered for my customer. Two weeks and nocontact. I have customers. I will update this review if they make it right very quickly.

My Righteous Apparel
United States
Over 2 years using the app
February 8, 2022

Tout va bien pour le moment, je commence à utiliser l'APP! dommage que l'outil de création soit vraiment très très light, on ne peut pas écrire!, réduire, multiplier nos designs, sauf les adapter au format du cadre, pas de choix de couleurs! bref pour la création, c'est très limité! on ne peut pas non mettre notre Logo. Le Ship n'est pas très explicite. Le tableau de bord est compliqué... je pense que c'est votre choix, mais pour nous vos clients çà devrait être autrement, pendre exemple sur "PRINTFUL" à Suivre.

M-EGVA
France
Over 2 years using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback here my friend. Currently, uploaded design drawings cannot be modified directly, you can adjust the design and upload it to recreate a new product to replace the existing one. We've sorted out your question to our technical department, and they've already started to optimize this problem. Really sorry for the temporary inconvenience here, but it will surely be updated in the near future.

Edited September 27, 2018

Fabulous service! Very responsive and very helpful. Hopefully they will add some branding additional options which would help customers develop an overall package for their brand. I'm looking forward to working with this company, and excited about ordering my first products to see the final result.

Blesthaus
Australia
Over 2 years using the app
JetPrint Fulfillment replied October 25, 2019

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)

April 19, 2023

Great catalog, especially the shoe and sneakers, however i am experiencing issues when trying to upload images , it tells me unable to upload due to "unstable connection". however on any other app I have no problems uploading the very same images. If this problem can be resolved then it will be the best app to use.

ORI-GEN
South Africa
6 months using the app
May 13, 2021

Im launching my ecommerce june july and i reviewed and test JetPrint and I love all watches and adding all my unique designs and adding watches to my collection before launch and its so easy to use too just like printful. Im so happy I saw Jet Print I love it!

You Matter Co.
United States
Over 2 years using the app
November 7, 2018

Amazing service, the watches look great! Printing looks really high quality too, all for a pretty good price. - Ben

Benjamin Batic
Australia
About 2 years using the app