Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.
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Very easy to mock products and you definately have an eye on bringing us the right products, GREAT COMPANY
I love the designs
I have really enjoyed adding my designs to their products. It's fun and makes some really nice merchandise!
Having to start every design from scratch. Need to be able to copy layouts (or save templates), and replace images with the same position and dimensions.
Copy needs to also copy tags & descriptions, as adding these in repreatedly.
Need a Pattern function, to repeat tiled patterns. Am having to save multiple files with different dimensions (e.g. 6x6, 9x9...) for each product.
EDIT: Patterns have just been added, but unable to centre the pattern on the product.
love their amount of products and the versatility. main draw back for me was the design platform. It kept freezing and reseting midway through and when I tried to save as draft. I came back to it the next day and it was gone. Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options
The products are always great however it has been brought to my attention by a customer of mine that the shoe size conversion from EU to US is in some instances wrong.
For instance my customer purchased a US size 10 and received an EU 47, but in fact it should have been an EU 44.
Today is April 11th 2024, the day of your reply.
Firstly how would showing you a picture of the item change the fact that your size chart is clearly wrong?
In a nut shell Shopify sided with the customer and gave her a full refund and the customer didn’t return the shoes, which means I lost out twice.
So replying 4 months later is really a bit of an insult and I have long since removed all of your products from my website.
Hey there,
Thank you very much for your review.
We're sorry to hear about the issue you encountered with the shoe size conversion.
Upon reviewing your order, we found that you purchased a pair of shoes from us on October 30, and they were delivered on November 15.
We appreciate you reaching out to us on November 23 to report the sizing discrepancy. In order to assist you further, we kindly ask that you provide us with pictures of the product your customer received. This will allow us to verify the issue and take appropriate action. Unfortunately, we only received the size sheet you provided and not the actual product images.
Regarding product size accuracy, we highly recommend including our size information in the product listing or description to ensure customers select the correct size.
Please don't hesitate to reach out to us if you require any further assistance.
Thanks.
Update
We can't assess the need for a refund without evidence.
Our products are made to the sizes we provide, so we focus on cases where the wrong size was sent. However, since we haven't received the proof you provided, we can't proceed with the refund. We're reaching out now as our new team is addressing past issues.
Thanks for your patience.
perfect
Please include redesigns and save files in case I change my mind about my design and need to make adjustments, as I may not be able to do it myself. I prefer saving time rather than starting over to create new products.
The is great! I love the all over big prints on the products! Maybe add some men wearing the bomber jackets so it could be added to a men's clothing store.
The Stars are for the products available on the platform they're great but the designing process is Abit frustrating with very few designing tools for example there's no creat patterns option and u can't scale the design or it will be low resolution please and more designing options. Thanks
Hey there,
We're excited to announce a significant update to our mockup generator! We've incorporated several new design tools, including zoom in and out, copy, undo, mirror, and more, building upon the original ones.
If you have any specific requirements or questions, please don't hesitate to reach out to us.
Thanks.