Reviews (407)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.

December 19, 2023

I think it takes too long to hear response back from Customer Service. People are starting to make orders and have questions about their orders I can't answer.

Experigenics Marketplace
United States
About 2 months using the app
JetPrint Fulfillment replied December 20, 2023

Hey,

We sincerely apologize for any inconvenience caused by the delay in our customer service responses. We understand how frustrating it can be to wait for assistance, especially when you have questions about your order.

We acknowledge that there has been some time spent confirming the color of the shoes in our communication. Seven days ago, we sent you a production request, awaiting your confirmation before proceeding to avoid any unnecessary issues. Your reply was received three days ago, and on the same day, our customer service team notified the production department to adjust the color of the shoes.

Today, we received your inquiry about the status of your order, and I'm pleased to inform you that we have upgraded your shipping method to the fastest available option at no additional cost.

September 27, 2024

muy intuitiva y facil de usar, relación calidad precio de 10

RAMONA & CANDELA STORE
Spain
About 12 hours using the app
June 19, 2024

Very helpful and handy.

artistryprofessionals
United States
31 minutes using the app
December 5, 2023

The Production Time Takes Long, everything else has been good.

WunderbyCali
United States
7 months using the app
May 22, 2024

J'ai mis 5 étoiles car jusqu'a présent je n'avais rien à redire sur le fonctionnement de jetprint mais depuis quelques heures maintenant je suis comme bloqué , je ne peux plus ajouter d'article dans ma boutique , pourquoi ? MERCI

K-Mar@Shop
France
About 2 months using the app
July 5, 2024

top

MOSKT
Brazil
20 days using the app
February 15, 2024

Quality is great for SNEAKERS. This is where they shine. They do not have HALF sizes for sneakers, unfortunately.

TwiceAsHard Designs
United States
7 months using the app
April 1, 2024

excellent

LASC
Canada
Over 2 years using the app
February 5, 2024

They are not responsive to emails and messages. However the app appears to run smoothly.

BrazenEmblazon
United States
6 months using the app
JetPrint Fulfillment replied February 18, 2024

Hey there,

We're sorry for the delay in getting back to your emails and messages promptly. Cus most of our employees were on vacation for Chinese New Year celebrations and a little more slowdown than we had hoped for, but we back now. And we're fully committed to addressing your concerns as quickly as possible.

April 20, 2024

So far I am enjoying it. I'm excited.

SassyCatsGalore
United States
2 days using the app