JetPrint: Print On Demand , 360 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive product range, quality offerings, and intuitive design interface. They commend its smooth integration with online stores and quick custom design creation and selling capabilities. The responsive customer service, fast shipping times, and reasonable prices are also highly valued. The app's ease of use in product setup is particularly praised, making it a cost-effective choice for new businesses.
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Hey there,
Thank you for reaching out with your feedback.
If you have any more questions or need assistance, please don't hesitate to contact us. Our team is here to ensure you have a great experience with our print on demand services.
In particular, I am uploading the AOP Hoodie...using your downloaded template but every time I go to upload the file is too large. Very frustrating.
Hello,
Thank you for reaching out and for sharing your feedback with us.
We sincerely apologize for any inconvenience you experienced while trying to upload your AOP hoodie using our template. Rest assured, we have swiftly resolved the issue regarding file size limits to ensure a smoother experience for all our users moving forward.
We are always open to hearing from you, whether it's to report challenges or offer suggestions for further improvements. Your voice matters to us, and we're here to listen.
Thanks.
The app works great and integrates with Shopify. The only thing annoying is the pop up asking you to rate the product. You can click it off, but I'm hoping it goes away permanently now that I'm leaving a review. Fingers crossed....
Dear all,
App is very good but shiiping fee are extremly high.
Thanks
Jelena
new to the platform just learning everything as I go remain hopeful that this platform helps so far easy to navigate.
Great catalog and prices but production times are way too long.
Best Print on demand
Thus far, I have 6 products through Jetprint. 1/2 of them have had manufacturing issues. Either poor quality, item not as pictured or described, or just plain made wrong.
Hey there,
We understand that you've experienced differences in quality, deviations from the item as described, or even incorrect production. We apologize for any inconvenience caused to you.
It's worth noting that as soon as we discovered such an issue, we took immediate action and reprinted the affected order for you. Even though the refund period has expired, if you still have objections to the quality or any aspect of your order, we're more than willing to open the refund process for you to reapply.
We tried to contact you last week to discuss this matter further, but unfortunately, we haven't heard back from you yet.
If you have any further questions or concerns, please feel free to contact our customer service team. We're here to assist you to the best of our ability.
Thanks.
Loveit
The app's functionality was decent, but when I went to make an order directly through my website, no orders would process with their items in the cart. Every other order made with merch from a different app was working fine. Something for them to look into.
Also, their item variety is a bit limited. I wish they had bucket hats, and perhaps a few more shorts options (male and female workout shorts, for example)