Overall rating
4
Counts per rating level
  • 68% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive product range, quality offerings, and intuitive design interface. They commend its smooth integration with online stores and quick custom design creation and selling capabilities. The responsive customer service, fast shipping times, and reasonable prices are also highly valued. The app's ease of use in product setup is particularly praised, making it a cost-effective choice for new businesses.

Edited May 29, 2023

first of all the products are really nice at very affordable prices but im going to give them 4 stars cause they design menu has less features we need more as designer so please work on that

kygro12
Zambia
7 months using the app
November 12, 2023

Till now... the best free app

Artrenata
United States
29 days using the app
November 1, 2023

The app is fine, no problems. Integrated with Shopify no problem. Ordered samples will decide whether the actually supplier is great or poor after I see the results.

Pretty Rottens
United States
18 days using the app
May 2, 2023

I recently discovered this incredible app and its fantastic collection! The variety and quality of the products exceeded my expectations, truly going above and beyond. The best part about Jetprint is its seamless integration with your store categories, allowing your designs to be published directly after completion.

MUGAPA
Canada
7 months using the app
May 8, 2023

I love Jetprint! It's the best print on demand app I've ever used. It has so many products to choose from, and the quality is amazing. The app is easy to use and integrates well with my online store. I can create and sell my own designs in minutes. Jetprint is fast, reliable, and affordable. I highly recommend it to anyone who wants to start or grow their own online business.

Tresorsdemma
France
21 days using the app
September 30, 2023

There are great products on Jetprint, but I wish the process to create Personalized products was easier. I also would like to be able to copy my products to make different variations, instead of having to start from scratch for each new product. When I am creating my products, there is not an option to add a design from the DIY side unless I am making an order. This is frustrating.

New Genesis Market
United States
12 days using the app
April 27, 2023

Absolutely fantastic app,
Fantastic collection of watches, above & beyond when it comes products.
The best thing about Jetprint when you finish your designs it publishes your designs straight in your store categories which saves so much time.

Absolutely superb,

Silver Grey white hair inspiration
United Kingdom
3 months using the app
Edited April 7, 2024

Great variety of product but POD designing is difficult instead just separate slots for each placement, all of the placement are in one layout.
And it’s troubling to go back and edit the placements.
Actually I can’t do it. This limits my ability to copy my template and make duplicates as variants. I really like Jet prints products but the ability to design is very low compare to the other POD companies I use.

BOY WONDER
United States
9 months using the app
JetPrint Fulfillment replied April 3, 2024

Hey there,

We apologize for any frustration you encountered while using our app.

We're pleased to announce that we upgraded the mockup generator in January 2024. We hope this upgrade addresses some of the questions you had regarding product design capabilities. However, we understand there may still be areas for improvement, and we're dedicated to continuously enhancing our features to better serve our users.

If you have any specific questions or suggestions for additional features, please don't hesitate to contact our customer service team.

Once again, we apologize for any inconvenience and appreciate your ongoing support and feedback.

January 31, 2024

Afull shipment

dwstore
Georgia
About 2 months using the app
JetPrint Fulfillment replied March 18, 2024

Hey there,

Thanks for letting us know about this. We're sorry for any trouble you're having with our app.

We get how frustrating it can be to encounter issues with our service. Please know that our team is dedicated to delivering a top-notch service experience for everyone, and we take your feedback seriously.

April 29, 2023

Just started using this hoping it would be perfect for my customers as the quality of shoe is better. The problem I see is the lack of ability to make the shoes in the timeline they have posted on their website, along with lack of response when reaching out with issues. I've only made two orders with this company. 1st one took so long to get to me, another vendor I found and tried produced the boots and had them to me two days faster than this order that was placed DAYS before. 2nd order I am trying to cancel and get refunded for as it has been in "production" for 9 full days after order was placed and paid for. If your customers are okay with no updates and long wait times then sure, waste time here. But if not, I don't recommend. The customer experience will be bad. I can't wait to delete this app after I finish this process of trying to get refunded.

Transient Zer00
United States
2 months using the app
JetPrint Fulfillment replied April 1, 2024

Hello,

We apologize for any inconvenience caused by the recent delays in our service, and we're sorry to hear about your experience.

We understand how frustrating it can be to experience production delays. If your order is taking longer than expected, please don't hesitate to reach out to our customer service team. They can assist you in requesting expedited shipping at no extra charge, ensuring you receive your order promptly.

In response to your feedback about responsiveness, we have taken immediate steps to address this issue. We've expanded our customer service team to ensure all inquiries are handled promptly. You can expect timely updates and assistance throughout the ordering process.

Your satisfaction is our priority, and we're committed to earning back your trust and confidence in our services. If you have any further concerns or questions, please don't hesitate to contact us.

Thank you.