Overall rating
Counts per rating level
  • 71% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its broad range of unique products and high-quality printing. Its intuitive design interface allows for easy customization and smooth integration with online stores. Merchants also value the responsive customer service, quick production times, and dependable delivery. The app is free and offers competitive pricing, making it a cost-effective choice for beginners. Merchants particularly commend its speed in creating mockups and importing products to stores.

September 27, 2023

Great catalog and prices but production times are way too long.

December 20, 2022

I gave it 2 stars because it keeps asking me to rate it. I've designed and imported 2 items and it won't let me do anything else. Customer service contacted me in a days time and said clear browser cache, so I did it again. I still can't design anything and taking down the 2 products I can't trust that My customers will receive these goods if I can't even edit them or design more. If the app had worked I'd give 4 stars before I receive my sample order.

United States
About 2 months using the app
JetPrint Fulfillment replied April 18, 2023

Hello my friend, my apologies for the previous unhappy experience and unusually slow response. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question with our technical department already, and we're updating our coding and User Interface, and mockup generator for better and easier operation in 2023, I'm sorry for the temporary inconvenience here. The mockup page and the entire experience will surely be better in the following months.

April 19, 2023

Great catalog, especially the shoe and sneakers, however i am experiencing issues when trying to upload images , it tells me unable to upload due to "unstable connection". however on any other app I have no problems uploading the very same images. If this problem can be resolved then it will be the best app to use.

South Africa
10 days using the app
May 17, 2023

I want to like this app but it will not work. It just kicks me back out to the app section of the Shopify app. I did manage to access it in my browser only to face more disappointment. Overall, it's the eternal upload speed, unintuitive UI and super basic design tools that make this a 2 star app. It is a pity too cause It seems like they have a great selection of products. I hate that I hate it.

An Odd Shoppe
United States
3 months using the app
August 11, 2023

This app has a mass quantity of products, but it is difficult designing. Instead of individualizing placement sections of a product, there’s on a layout of the product placements. They lack designing ability like pattern, duplication, and more. What is the point of so many products if consumers are limited on designing abilities. Print on Demand are rated on factors. Design abilities, quality production, cost of production, and customer service. So far to my experience. Designing on this app is pain.

United States
24 days using the app
March 2, 2023

Their website is terrible to use on mobile. There is a lot of zooming in, zooming out, rotating the screen, and boxes to fill in that you can’t even see what information should go into the box. Let’s not even talk about shipping times.

I removed their products from my store until they can get their shipping times down and their website to actually work.

United States
About 16 hours using the app
September 27, 2023

Per il momento sembra funzionare molto bene, è sicuramente da migliorare lo strumento per la personalizzazione. Prezzo dei prodotti giusti, aggiornerò la mia recensione appena mi arriveranno i prodotti

April 27, 2023

Absolutely fantastic app,
Fantastic collection of watches, above & beyond when it comes products.
The best thing about Jetprint when you finish your designs it publishes your designs straight in your store categories which saves so much time.

Absolutely superb,

Silver Grey white hair inspiration
United Kingdom
3 months using the app
February 13, 2023

Very hard to use after you save your products you can't edit the design. The review minimun 100 character......Very bad app

NaNa 7 Fashion
7 months using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback here my friend. Currently, uploaded design drawings cannot be modified directly, you can adjust the design and upload it to recreate a new product to replace the existing one. We've sorted out your question to our technical department, and they've already started to optimize this problem. Really sorry for the temporary inconvenience here, but it will surely be updated in the near future

May 2, 2023

I recently discovered this incredible app and its fantastic collection! The variety and quality of the products exceeded my expectations, truly going above and beyond. The best part about Jetprint is its seamless integration with your store categories, allowing your designs to be published directly after completion.

7 months using the app