Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

September 10, 2023

THIS APP IS SO GOOD TO KNOW.
support of joy app is so good miss hana is help me to do full setup of joy app.
THEY GIVE ME CUSTOM SUPPORT
thank you from himanshu.

Ďårkkrsňå
India
3 months using the app
September 1, 2023

jasmine was very great and supportive, was very patient with me, great experience

Refined Threads Boutique
Australia
3 months using the app
July 5, 2023

I have just started on shopify and this app has become a great help. Even though it was a bit challenging at first, after asking customer support Esther helped me out by fixing a problem I had. Thank you to Joy for the idea and thank you Esther for the help!

Lustra Jewelry
Estonia
3 months using the app
August 21, 2023

Great app , easy to use and the free plan is amazing , quick and lovely customer service.
thank you for this app

Shimmer
Egypt
3 months using the app
March 22, 2023

Love this app! The setup was easy. The customer service is amazing. Quick response and Liz fixed my problem within minutes!

Five Twenty Scents by Sage
United States
3 months using the app
June 28, 2022

This app is perfect for what i need it for. Customer service is amazing and helps sort any queries .

AbiCraft Equestrian Ltd
United Kingdom
3 months using the app
January 22, 2023

Wonderful experience with Joy Rewards so far. Love that live chat is available, super friendly and helpful to use.

Sort My House
New Zealand
3 months using the app
May 28, 2022

This app is great, easy to use, your chat assistance I appreciate. Thanks for helping small tiny businesses as mine.

Romero Verdell Products
United States
3 months using the app
Edited May 30, 2023

helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.

Goethite Haruka
Hong Kong SAR
3 months using the app
July 20, 2022

I used this app to add a rewards program to my website, Tony was nice enough to remove all app branding and open up extras for free.

Little Co Creations AU
Australia
3 months using the app