Reviews (1,790)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

June 28, 2022

This app is perfect for what i need it for. Customer service is amazing and helps sort any queries .

AbiCraft Equestrian Ltd
United Kingdom
3 months using the app
January 22, 2023

Wonderful experience with Joy Rewards so far. Love that live chat is available, super friendly and helpful to use.

Sort My House
New Zealand
3 months using the app
May 28, 2022

This app is great, easy to use, your chat assistance I appreciate. Thanks for helping small tiny businesses as mine.

Romero Verdell Products
United States
3 months using the app
Edited May 30, 2023

helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.
helpful Emily.
very nice.

Goethite Haruka
Hong Kong SAR
3 months using the app
July 20, 2022

I used this app to add a rewards program to my website, Tony was nice enough to remove all app branding and open up extras for free.

Little Co Creations AU
Australia
3 months using the app
May 2, 2022

I wanted an app which helped with customer retention. I already have a way to drive business from my marketplace sales channel to my website, but am looking for a simple way to reward and encourage the repeat customers I have. I clicked the chat icon to set up all features and remove branding and Marcus was very quick to respond and help with that. A very smooth and easy transaction.

oshoppu
United Kingdom
3 months using the app
September 6, 2022

Best Loyalty app ever with best support. Liz from the customer support team really helped me by walking me through all important configurations..

PRIME HODL
United Arab Emirates
3 months using the app
April 29, 2023

Great app! Does exactly what i want it to do. Liz is fantastic to work with.

Thank you so much again for all of your help!

Pretty Little Flower Boutique
United States
3 months using the app
August 18, 2023

Esther from support did a great job at helping me with a couple of small issues I had. Looking forward to getting stuck in with Joy. Thank you

Fixabolt
United Kingdom
3 months using the app
October 24, 2023

Best customer support

originesecret
India
3 months using the app