Reviews (1,730)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

June 11, 2023

Great app with good customer service!

With assisted by Esther and her team and shes amazing! Very prompt replies and great assistance. Appreciate it!

Living Shrimply
Singapore
2 months using the app
January 12, 2023

Super easy app to you, support was great - Prakash was efficient and really helpful! :). I'm new to this app and it is really easy to set up and navigate.

Zaraki Anime
New Zealand
2 months using the app
June 30, 2022

First time user: Candace from Avada was amazing, fast, and efficient ! She helped me enable all features to my new joy/Avada app. I'm excited to see these features grow! I will be adding this app to my other shop as well as other shops created by me and my team! Candace for President 2022!! lol

Your Brand In Print
United States
2 months using the app
Edited July 7, 2022

I used this app to create our loyalty program - it was soooo easy to use and support (Hakeem) was very quick and helpful!

Zenzee
United States
2 months using the app
July 4, 2022

Juliana is the best. Very helpful service and customer support. The application offers everything you need.

ElytheaBeauty
Netherlands
2 months using the app
January 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Skyline Disc Golf
United States
2 months using the app
August 8, 2023

I had a problem and Hana was very quick to help me. it took only 3 minutes to solve. fast and professional.

Mylavishhome
Netherlands
2 months using the app
July 19, 2023

Easy to set up! Lot's of different features. The free plan gets the job done and paid version has even more useful options. Hana was extremely helpful with the process.

Kenshin Shop
United States
2 months using the app
October 16, 2022

Great SUPPORT!!!! It was very fast and it helped me on what I wanted to do. I'am very happy and, THANK YOU!

Hitrox
United States
2 months using the app
July 27, 2022

Tony was very helpful with setting up rewards. I can't wait to see customers using their rewards! So exciting.

resoulcustoms
United States
2 months using the app