Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

September 18, 2023

Great live chat customer service. Hana was very professional & helpful and nice the entire time.

Rev. Chicken
United States
2 months using the app
September 2, 2023

excelent customer support
couldnt be more happy.

Anton
United Kingdom
2 months using the app
August 31, 2023

Customer service is incredibly fast and helpful. The pricing is much more affordable with a lot of features compared to other loyalty program apps out there. Shoutout to representative Liz for helping me set up!

SourDog
United States
2 months using the app
September 14, 2022

I just enabled it and it looks good, thank Esther for her great and quick support! one of its advantages is translation function.

Uncle Fritz 德國超市
Taiwan
2 months using the app
February 22, 2023

Prakash was AMAZING in helping me sort out my confusion. Customer support is quick and helpful. Cant wait to run this program!

PawTagsUSA
United States
2 months using the app
September 8, 2022

I used this app to create a rewards program, the whole time customer support was helpful & very giving every step of the way. I highly recommend this app to anyone who is looking to improve their store!

Crave N' Save™
Canada
2 months using the app
June 11, 2023

Great app with good customer service!

With assisted by Esther and her team and shes amazing! Very prompt replies and great assistance. Appreciate it!

Living Shrimply
Singapore
2 months using the app
October 13, 2023

Customer service is great, Jasmine was there to assist me when I needed it. I am on the free version and am loving everything it has to offer so far!

Elizabeth Bergesen
United States
2 months using the app
January 12, 2023

Super easy app to you, support was great - Prakash was efficient and really helpful! :). I'm new to this app and it is really easy to set up and navigate.

Zaraki Anime
New Zealand
2 months using the app
June 30, 2022

First time user: Candace from Avada was amazing, fast, and efficient ! She helped me enable all features to my new joy/Avada app. I'm excited to see these features grow! I will be adding this app to my other shop as well as other shops created by me and my team! Candace for President 2022!! lol

Your Brand In Print
United States
2 months using the app