Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

Edited July 7, 2022

I used this app to create our loyalty program - it was soooo easy to use and support (Hakeem) was very quick and helpful!

Zenzee
United States
2 months using the app
July 4, 2022

Juliana is the best. Very helpful service and customer support. The application offers everything you need.

ElytheaBeauty
Netherlands
2 months using the app
January 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Skyline Disc Golf
United States
2 months using the app
August 8, 2023

I had a problem and Hana was very quick to help me. it took only 3 minutes to solve. fast and professional.

Mylavishhome
Netherlands
2 months using the app
July 19, 2023

Easy to set up! Lot's of different features. The free plan gets the job done and paid version has even more useful options. Hana was extremely helpful with the process.

Kenshin Shop
United States
2 months using the app
October 16, 2022

Great SUPPORT!!!! It was very fast and it helped me on what I wanted to do. I'am very happy and, THANK YOU!

Hitrox
United States
2 months using the app
October 6, 2023

This loyalty program is simple and easy to install. Still, I have to contact their customer service team via chat from time to time and they respond immediately and are helpful. My recent concern was about the timing to start and wanted to delete previous records of the points and Hana helped to delete the history and set up the rewards on the site. So finally enabled and up and running!

Soldeli
United Kingdom
2 months using the app
July 27, 2022

Tony was very helpful with setting up rewards. I can't wait to see customers using their rewards! So exciting.

resoulcustoms
United States
2 months using the app
September 1, 2022

Gran aplicación muy fácil de usar y muy intuitiva. Gracias a Esther por su soporte 5 estrellas, me solucionó la duda en segundos. Una app imprescindible.

El Rastro de la Piel
Spain
2 months using the app
September 12, 2023

THE APP IS VERY GOOD AND THEIR CUSTOMER SUPPORT IS AWESOME ESPECIALLY ESTHER AND PRAKASH..

SHOPVISTA
India
2 months using the app