Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited June 14, 2022

Ive just downloaded and tried the app and very east to use and helpful.
Marcus was a great customer service by helping me through every step. thank you

Circle-o.store
Kuwait
3 months using the app
Edited January 19, 2023

Great app makes me feel more secure in retaining customers and making the store look more professional I recommend this app for everyone Emily was more than helpful she help me resolve my issues really quick and I appreciate her help

Serene Styles
United States
3 months using the app
July 11, 2022

easy and straight forward to use , customer support is also very helpful , especially Abby , she help me alot ! Every shopify page need reward program , please choose Joy Loyalty

Stoned & Co Group
Malaysia
3 months using the app
August 16, 2023

Esther was an Amazing Agent. She was very kind and helped guide me through this App. Amazing service I will definitely keep using Joy over the other apps.

Mommies Gems
United States
3 months using the app
November 9, 2023

Trés réactif, et le résultat y est merci beaucoup a Jasmine :)

Wellvita
Côte d’Ivoire
2 months using the app
September 9, 2023

This is the best app for rewards program. I really like it. The Emily assistant is great. She's very polite and understand my problems. Thank for your helping me.

Shopping world 247
Vietnam
2 months using the app
March 18, 2022

So far I am loving this app. Rainy was so kind and worked with me. She was able to help me with my questions. I hope to use this app for a long time.

Prepared From Above
United States
2 months using the app
August 6, 2023

Installed this app yesterday and still figuring out. But spoke to one of the staff, Esther, when I needed some help and she was great and helpful!

The Holistic Essentials
Singapore
2 months using the app
July 7, 2022

It's easy to install. Rather Use this app than the others and 100% satisfied their customer services. Marcus helped me a lot when I was in trouble setting points. Thanks Marcus.

banustory
United States
2 months using the app
March 25, 2022

This is a great reward app. Marcus was very helpful in helping us add customizations. If there is something you aren't quite happy with, they can customize it to meet your needs.

Modern Makerie
United States
2 months using the app